Sales Engineer

ASSA ABLOY • Orlando, FL

7d • Hybrid

About The Position

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, the global leader in access solutions. Traka Americas, a part of Global Solutions, is the manufacturer of one of the world's first electronic key management systems and a global leader in intelligent key management systems and locker solutions. The Sales Engineer will be a valuable member of the Sales Operations team, architecting and specifying Traka Technology solutions for enterprise clients, including hardware, software, and integrated applications. This role reports to the Technical Director.

Requirements

• Fanatical about providing outstanding service to customers and colleagues.
• Experience in technical sales and solution engineering within the security industry or similar.
• College degree or equivalent technical certifications in IT/Networking or Engineering fields.
• Demonstratable advanced technician level knowledge of hardware electronics and embedded systems.
• Demonstratable advanced technician level knowledge of Microsoft SQL Server databases and web (browser) based software applications including installation and maintenance.
• Demonstratable advanced technician level knowledge of TCP/IP networking.
• A practical understanding of binary and hexadecimal number systems.
• Highly detail oriented, analytical and a data driven approach to solving problems through technology.
• Excellent communication skills with the ability to communicate at different levels within an organization and train end users on technical products, software, and integrated applications.
• Team player who loves working with people including colleagues, partners, and customers.
• Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Self-motivated and ability to work on own initiative.
• Highly organized and ability to prioritize workloads and tasks.
• Flexibility and adaptability in tackling new projects and tasks.
• Must be comfortable working in a highly dynamic environment and able to multi-task.
• Excellent oral and written communication skills.

Nice To Haves

• Experience with enterprise access control systems and integrations.
• Understanding of RESTful APIs and its applications.
• Knowledge of security technologies such as card readers and common protocols including Wiegand and OSDP.
• A basic-to-advanced knowledge of Microsoft SQL Server scripting and database relations.
• Cyber security certifications and practical knowledge.
• Designing and deploying for high availability.

Responsibilities

• Assist the regional sales teams with presales support to value-engineer technology-based solutions that solve real world problems, improve accountability and drive process across a wide range of industries.
• Conduct detailed technical requirements analysis and specification of IP based key & equipment management solutions.
• Manage complex RFPs and compile detailed technical responses that demonstrate why Traka is the global leader in key & equipment management.
• Deliver webinar and in-person technical presentations and demonstrations to prospects and customers – including all hardware, enterprise administration software and access control integration components.
• Execute Deployment Planning & Design sessions for enterprise end users and create technical plans and documentation for the Project Delivery including System Technicians to execute against.
• Conduct Technical Certification Training and support to value-added-resellers.
• Provide technical leadership and technical knowledge at major trade shows including ISC West and GSX.
• Collaborate with marketing on producing sales support videos, media, and documentation.
• Calculate pricing for custom solutions including hardware, software, and professional services components.
• Maintain accurate account, opportunity and project data using Salesforce CRM.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Perform other duties as assigned by the Manager from time to time.
• Travel required (up to 50%) within designated region (USA and Canada) with potential opportunities to travel to UK and other parts of the world for conferences and educational seminars.

Benefits

• Generous and competitive total rewards package.
• Comprehensive and career-development resources to expand your skills and maximise your potential.
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree