Sales Engineer

Segra • Charlotte, NC

9h • Remote

About The Position

The Sales Engineer – Carrier Sales is an experienced, customer-facing technical sales professional supporting Carrier and Wholesale customers throughout the pre-sales lifecycle. This role partners closely with Carrier Sales teams to design, position, and deliver complex network solutions that align with customer requirements and business objectives.This is a remote position supporting Carrier Sales across our market footprint, with travel as needed for customer meetings and in-market engagements. The Sales Engineer acts as a trusted technical advisor to Carrier and Wholesale clients and serves as a key liaison between Sales, Engineering, Operations, and Project Management teams.

Requirements

• Minimum of 4 years of experience in telecommunications or a related technology field supporting pre-sales technical design
• Experience supporting Carrier or Wholesale customers in a Carrier or Wholesale Sales Engineering environment
• Background designing and supporting complex telecommunications and network solutions
• Experience partnering with Sales teams to support revenue growth
• Experience working with Outside Plant and Network Design Engineering teams, as well as post-sale Project Delivery teams.
• OSI model
• Fiber optic network design
• DWDM
• MPLS
• Metro Ethernet
• Transport delivery
• IP-based services
• Experience creating network diagrams, topology drawings, and technical documentation
• Proficiency with Visio, Google Earth, GIS tools, and Microsoft Office applications
• Bachelor’s degree in Information Technology, Telecommunications, Engineering, MIS, or equivalent industry experience
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a fast-paced sales environment
• Strong collaboration and influence skills

Nice To Haves

• Prior mentoring or leadership experience preferred
• Other telecommunications certifications such as CCNA, CCDA, CCNP, CCDP, MEF, or similar are preferred

Responsibilities

• Provide pre-sales technical support to Carrier Sales teams and Wholesale customers across assigned markets
• Engage directly with Carrier and Wholesale clients to identify network needs, validate technical requirements, and design scalable solutions
• Design and present advanced telecommunications solutions including fiber-based services, wavelength transport, Ethernet, IP, and dark fiber.
• Support complex sales opportunities including RFPs, RFIs, and large-scale carrier network builds
• Prepare and deliver technical presentations, solution designs, diagrams, maps, and statements of work
• Communicate technical concepts clearly to technical and non-technical stakeholders
• Partner cross-functionally with Network Engineering, Operations, and Project Management teams
• Mentor and provide guidance to other Sales Engineering team members
• Support internal process improvement and sales enablement initiatives

Benefits

• Fully remote role supporting Carrier and Wholesale customers
• High-impact position supporting strategic Carrier Sales initiatives
• Opportunity to work on complex, large-scale network solutions
• Collaborative environment with experienced Sales, Engineering, and Operations teams

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level