Sales Engineer - PoC Focus

Hytera US•Boston, MA

43d•$80,000 - $110,000•Remote

About The Position

The Sales Engineer is a key member of the Hytera Sales Team, reporting to the Sales Engineering Director. This role supports all regional sales engineering activities, with a primary focus on Push-to-Talk over Cellular (PoC) solutions. Initially, the role will emphasize post-sale technical support for PoC products, transitioning over time into a stronger pre-sales and solution-design focus. This is a customer-facing, high-impact position supporting dealers, sales teams, and end users through solution design, technical qualification, deployment, and training.

Requirements

Bachelor’s degree in Electrical Engineering, Telecommunications, IT, Computer Networking, or related field (or equivalent experience).
3+ years in Sales Engineering, Pre-Sales, or Solutions Engineering within telecommunications, two-way radio, PoC/PTT, or networking environments.
Fluent in English (written and verbal).
Proven ability to independently deliver polished presentations and live product demonstrations to both technical and non-technical audiences.
Strong customer-facing skills with the ability to translate technical capabilities into business value.
Willingness to travel as required.

Nice To Haves

Strong knowledge of Push-to-Talk over Cellular (PoC), LTE/5G integration, dispatch systems, and device ecosystems.
Understanding of Android OS and debugging tools.
Solid networking knowledge (IP, VLANs, firewalls, QoS, VPNs, routing/switching, Wi-Fi/cellular convergence).
Experience with DMR Tier II and Tier III technologies.
Exposure to mobile app development (Android/iOS), light scripting, or database organization.
Strong analytical and strategic problem-solving abilities.

Responsibilities

Partner with customers, dealers, sales, and engineering to assess requirements and design solutions that meet or exceed expectations.
Provide pre- and post-sales technical support, including RFI/RFP responses, solution architecture design, and deployment planning.
Configure, test, and deploy PoC systems and devices for demos, trials, and production environments.
Lead or support technical qualification of sales opportunities, including large direct bids.
Troubleshoot customer issues, identify root causes, and recommend effective solutions.
Deliver compelling technical presentations, product demonstrations, webinars, and trade show support.
Serve as a Subject Matter Expert (SME) for assigned products, providing internal training to Sales, SEs, Technical Support, and Marketing.
Develop dealer training programs and certification content (Hytera University).
Create and maintain system documentation and end-user deployment materials.
Provide structured feedback to Product Management to improve product performance and customer experience.