Sales Engineer, Mid-Market - Eastern Canada

Samsara•Montreal, QC

4h•Remote

About The Position

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations dependent on physical operations to harness IoT data for actionable insights and operational improvements. We aim to enhance the safety, efficiency, and sustainability of global physical operations across industries like agriculture, construction, field services, transportation, and manufacturing. Working at Samsara means contributing to the future of physical operations and shaping innovative product solutions including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, we offer the autonomy and support to make a significant impact while building for the long term. Sales Engineering at Samsara involves being an integral part of a diverse team modernizing essential industries with cutting-edge IoT solutions. Your work will directly contribute to a cleaner, more efficient, and productive supply chain by improving roadway safety, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations. Daily customer engagements focus on how IoT can impact logistics management, workplace safety, fleet maintenance, global asset management, and regulatory compliance. A successful Sales Engineer will develop a deep understanding of IoT hardware and sensors, installation strategies, data collection over carrier networks, cloud infrastructure, and third-party system integrations via our open API to present the optimal technical solution to customers. This is a remote position, open to candidates located in Ontario or Quebec, ideally within the Toronto or Montreal Metropolitan areas. The role requires up to 30% domestic and international travel.

Requirements

Bachelors’ of Science degree from a 4 year accredited university
Professional French & English Fluency (both written and verbal)
2+ years experience working with customers in a pre-sales, technical consulting, solutions architect, customer success, or customer/product support capacity
Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
Ability to explain complex technical concepts to non-technical audiences
Previous experience managing hardware and/or software product evaluations
Basic understanding of electronics and electrical systems
Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems

Nice To Haves

Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
Work experience building solutions leveraging open API’s
Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
Consistent track record of success selling complex technical solutions through strategic sales cycles

Responsibilities

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry.
Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.