Sales Engineer II
About The Position
The Sales Engineer II is an intermediate technical role responsible for independently supporting pre-sales activities by delivering technical presentations, solution demonstrations, and consultative guidance to customers. This role applies solid technical knowledge and customer-facing skills to help sales teams articulate value, validate technical fit, and progress opportunities through the sales cycle. The Sales Engineer II transitions from assisted support to independent execution of standard pre-sales technical activities. The role requires stronger technical judgment, the ability to tailor solutions to customer needs, and effective collaboration with Sales, Product, and Engineering teams. This position typically reports to a Senior Sales Engineer, Sales Engineering Manager, or Commercial Leader.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Systems, or related technical field required
- Typically 2–4 years of experience in sales engineering, solutions consulting, technical support, or customer-facing technical roles
- Strong working knowledge of products, solutions, and underlying technologies
- Ability to independently manage standard pre-sales technical engagements
- Strong presentation and technical communication skills
- Ability to translate technical concepts into business value
- Solid problem-solving and troubleshooting capability
- Comfortable interacting with customers and influencing technical decisions
- Professional judgment, responsiveness, and accountability
- Requires a bachelor’s degree or equivalent experience and minimum 2 years of prior relevant experience
Responsibilities
- Independently support sales opportunities with technical expertise
- Participate in customer discovery to understand technical requirements and use cases
- Translate customer needs into appropriate solution recommendations
- Plan and deliver effective product demonstrations (virtual or in-person)
- Tailor demonstrations to specific customer scenarios and industries
- Present technical concepts clearly to both technical and non-technical audiences
- Develop and recommend solution architectures within defined scope
- Perform standard solution sizing, configuration, and compatibility assessments
- Identify technical risks or gaps and propose mitigation strategies
- Support or lead routine proof-of-concepts, pilots, or evaluations
- Coordinate technical validation activities with internal teams
- Document outcomes and technical findings to support sales decisions
- Serve as a trusted technical partner during customer engagements
- Respond to technical questions, RFIs, or solution clarification requests
- Support follow-through on technical commitments made during sales cycles
- Partner closely with Account Executives and Sales Managers
- Coordinate with Product Management, Engineering, and Support to address requirements
- Provide feedback from the field to inform product and solution improvements
- Contribute to technical proposals, solution descriptions, and sales collateral
- Document standard configurations, demo setups, and best practices
- Maintain accurate records of technical engagement activities in CRM or sales tools
- Use CRM, demo platforms, and configuration tools consistently
- Follow sales engineering engagement processes and standards
- Support reporting on technical sales activity as required
- Deepen expertise in products, technologies, and competitive solutions
- Stay current on industry trends and customer challenges
- Share best practices and lessons learned with the sales engineering team
- Provide informal guidance to Sales Engineer I roles
- Support onboarding and knowledge sharing within the team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
