Sales Engineer I

Conterra Ultra Broadband•El Paso, TX

7h•Onsite

About The Position

The Sales Engineer acts as a customer and internal facing architect providing technical expertise, strategic planning, and recommendations for new business opportunities in existing or new markets. This position is in the EL Paso, TX office. The position is a unique opportunity to join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. and work in a challenging environment that maintains the highest levels of integrity and reliability. The Sales Engineer will work with internal stakeholders to evaluate and design solutions for business and customer requirements using sound design principles and business practice methodologies without jeopardizing network integrity.

Requirements

Expert knowledge base of design fundamentals of telecommunications concepts, equipment and ancillary electronics with a knowledge base including, but not limited to: Network Equipment (CPE, Routers, Switches, NIDs, management devices, SFPs), Network concepts and protocols including but not limited to: MEF 2.0, Layer 1/2/3 concepts, TCP/IP data networks (MPLS, IS-IS, OSPF, BGP, 802.1q, 802.1ah), VoIP terminology and concepts including SIP, Hosted PBX, Unified Communications, Wireless concepts and design specific to wi-fi, microwave radio, antenna & ancillary equipment, xWDM design concepts Connector specifications; SFP, SFP+, XFP, RJ-45, xBASE-T; Power systems (Ah, W, V) fundamentals.
Experience with selling to and/or Sales Engineering experience with Carrier, MSO, Hyperscale’s, WISPs, and Electric Co-Ops segments.
Good Organizational skills with attention to detail and a proven ability to read and interpret network schematics and equipment schedule documents.
Expertise and Fundamentals with the following programs/processes: Excel (Pivot charts, basic mathematics manipulations, reporting and formatting), CAD drafting & as-built documents, MapInfo, ArcGIS (Esri platforms), Fiber design tools (Mapcom M4, IQ Geo or similar), Google Earth.
Motivated self-starter and technical lead participating in a team environment.
Communication and involvement with Sales & Marketing, Network Architecture & Engineering, Project Management and Operations Teams regarding business KPIs with ability to work and coordinate with multiple sources of input to collate a final set of data to complete a final product. Some sources will include: Sales & Marketing (Business fundamentals, Customer requirements, Costing), Legal (SLA/MSA, contract agreements support), Project Management (Site Walks, Power Systems, Customer SLAs, etc).
Bachelor of Science in Electrical Engineering, Computer Science, Network Engineering or similar education with five or more years directly related experience in a telecommunications service provider network.

Responsibilities

Collaborates with internal NA&E, Market, Product and Sales to understand market ecosystem requirements. Assists in developing methodology, procedure, and standards to design, implement and support product portfolio. The product portfolio includes Layer1-3 protocols and Equipment specifications.
Accountable for physical design, scope of initial anchor build & general proximity to additional viable business opportunity locations that are identified by Market Developer and Sales.
Accountable for review and delivery of opportunity pricing to Finance/Offer Management for all CAPEX/OPEX assumptions.
Customer facing support representing Technical Services Team.
Collaborates on fiber plant usage/reservations based on sales forecasts and Layer1-3 market strategy.
Collaborates with Project Manager on fiber plant layout, sizing and requirements based on current and future market opportunities as it relates to construction in process and potential Sales opportunities.
Accountable for review and delivery of opportunity pricing to Manager for all CAPEX/OPEX assumptions.