Inside Sales Engineer I

Samson ControlsBaytown, TX

About The Position

The Inside Sales Engineer is responsible for quotations, customer service, defining solutions based on customer supplied specifications as well as coordinating information between SAMSON and the customer. The Inside Sales Engineer supports the Outside Sales team and customers/clients by providing technical expertise, applications review, and product information and selection. They also provide sales teams and customers with pricing quotations and proposals based on controlled pricing, discounts, and terms and conditions. The role involves presenting applications and product information at training seminars, reviewing customer purchase orders for correct pricing and part numbers, and processing them according to SAMSON procedures. Additionally, the Inside Sales Engineer reviews customer specifications and works with them to define solutions, performs control valve and actuator sizing, and instrumentation selection. They act as a liaison with the technical and sales support teams of global group of companies and help close business using the CRM to follow up and maintain contact with the customer.

Requirements

  • Proficient Communication
  • Results Driven
  • Organizational Skills
  • Initiative
  • Customer/Client Focus
  • Technical Capacity
  • Bachelor Degree in the instrumentation, mechanical, chemical, electrical engineering, or related field is preferred and/or equivalent job experience of control and instrumentation in process industry related field.
  • ISE I - Minimum 1 – 3 years of experience in a similar or industrial environment would be an asset but not required.

Nice To Haves

  • ISE II – 18+ months SAMSON experience required, expert proficiency with IFS & c-SAM

Responsibilities

  • Supports Outside Sales team and customers/clients
  • Provides technical expertise, applications review and product information and selection
  • Provides sales team and customers with pricing quotations and proposals based on controlled pricing, discounts and terms and conditions.
  • Presents applications and product information at training seminars
  • Reviews customer purchase orders for correct pricing and part numbers and processes according to SAMSON procedures
  • Reviews customers specifications and works with them to define a solution
  • Control valve and actuator sizing, and instrumentation selection
  • Liaison with the technical and sales support teams of global group of companies
  • Helps close business using the CRM to follow up and maintain contact with the customer
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