Sales Engineer I

Gal Manufacturing, a Vantage Elevation Company•Sacramento, CA

30d•$78,000 - $98,000•Onsite

About The Position

Sales Engineer I Full Time, Regular Vantage Elevation If you are a leader who has experience successfully championing and delivering positive cultural change, then keep reading! We are searching for a result-oriented Sales Engineer to join our Vantage Team. About Us Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. The Vantage group employs over 900 staff in multiple locations across the United States, Canada, and the United Kingdom. About the Role The Sales Engineer serves as the technical product expert for customer service and sales. They work with multiple departments within the company and uses their technical skills to explain the benefits of products or services to customers. The sales, customer service, and technical support departments may depend on the Sales Engineer to answer questions and to confirm technical functionality outside the realm of their knowledge. The Sales Engineer will also be tasked to provide general training to all staff as needed on the technical functionality of specific products.

Requirements

Bachelor’s degree in Engineering, Mathematics, or a related technical field (preferred).
Strong analytical, mathematical, and technical problem-solving skills.
Excellent communication skills with the ability to explain complex technical concepts clearly.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational skills, time management, and attention to detail.
Ability to work both independently and collaboratively in a team environment.
Self-motivated, dependable, and capable of managing multiple priorities with minimal supervision.

Responsibilities

Interpret customer requirements, drawings, and specifications.
Confer with customers and engineering teams to assess equipment needs and determine system requirements.
Act as an escalation point for the Sales Team and communicate directly with customers when needed.
Submit and manage Requests for Information (RFIs), communicate directly with customers to obtain needed clarifications, and translate responses into accurate updates or adjustments.
Work with sales, customer service, estimating, and manufacturing teams to ensure solutions meet customer expectations and product capabilities.
Provide sales support to help teams understand customer needs and configure appropriate solutions.
Support internal groups by answering questions related to the functionality of mechanical equipment.
Provide training to sales and other departments to enhance product understanding.
Maintain a log of recurring issues to identify training gaps and opportunities for team improvement.
Handle both simple and complex tasks with limited supervision, demonstrating strong initiative and independent judgment.
Produce results using existing resources while maintaining a professional and solutions-focused attitude.
Contribute to process improvements and technical sales initiatives as needed.
Other technical sales duties as assigned.