Sales Engineer (Customer Success)
About The Position
Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Requirements
- 1 year or more of experience in a technical sales and/or post-sales role
- Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
- Enjoys collaborating and teaming up with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations & demos
- Can multi-task, manage time well, and be responsive to others
- Curious, adaptable, and eager to continually learn and expand technical expertise
- Enjoys a hybrid office culture and spending time in-person at our Denver office
- Able to sit for up to 4 hours while traveling to and from client sites
- Able to travel via auto, train, or air up to 15% of the time
Responsibilities
- Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
- Continually learn new technologies to build competitive knowledge, technical skill, and credibility
- Deliver value-driven product and technical presentations to Datadog customers
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively to solve a wide variety of technical challenges throughout the sales cycle
Benefits
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- healthcare
- dental
- parental planning
- mental health benefits
- a 401(k) plan and match
- paid time off
- fitness reimbursements
- a discounted employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
