Sales Enablement Technology Specialist II (remote)

STERIS•Cleveland, OH

8d•Remote

About The Position

The Sales Enablement Technology Specialist will support the Healthcare sales organization’s technology needs, including usage of tools like Highspot sales enablement tool. They will be the primary support for the STERIS Resource Center (SRC) and will be the system liaison with Marketing to ensure content is accessible and kept up to date. The Sales Enablement Technology Specialist will work in close collaboration with Marketing teams across all sales channels within global Healthcare, and the Healthcare Sales Training Department. This position is responsible for administration, analysis, maintenance, and support functions of the STERIS University Online Learning Center (Saba LMS). Manage system security and implement quality controls to ensure data integrity. Subject matter expert in the architecture and the system’s features and functions. Liaison between STERIS and the LMS vendor, working closely with IT, HRIS, and other training departments. This is a fully remote position. Qualified candidates must currently reside in the Continental United States. Location preference is within the Eastern or Central time zones due to global team management. This position requires 5% domestic travel.

Requirements

Bachelor’s Degree in related field
Minimum 5 years work experience with sales enablement tools
Minimum 3 of those years should be in training & development
Experience using Highspot platform
Strong PC skills with Microsoft office suite of products (including, Outlooks, MS Teams, Word, Excel, Powerpoint, etc)
Demonstrated skills in business analysis, including documentation of workflows and application of documented workflows into an e-Learning system
Ability to learn quickly, independently and problem solve
Ability to communicate clearly and effectively
Ability to organize time effectively, determines priorities, and move work forward independently
Exhibit excellent teamwork and ability to collaborate with cross functional team members
Ability to work effectively with all levels of management, staff, Customers, and vendors
Critical thinking skills to assess reporting needs/requirements and determine appropriate solution

Nice To Haves

Experience working with global markets
Experience creating and editing training materials (text and video)
Project management experience is helpful
Currently residing in Eastern or Central Time Zone
Experience with AI tools in training and development
Strong project management skills, proven analytical skills and demonstrated ability to make independent decisions

Responsibilities

Create and deploy training materials on how to use the STERIS Resource Center (SRC) for new hires into the Healthcare sales organization
Collaborate with global Marketing teams on content management in the SRC, including our annual content governance initiative
Support additional / advanced training needs for the SRC for existing Healthcare sales team across the globe
Act as central point of contact for SRC support for users globally
Support business/learning analysis efforts to drive enhancements to the SRC.
Deliver world class solutions aligned with goals and strategies
Manage routine and custom reports, providing qualitative and quantitative analysis on ad-hoc basis
Act as a project manager for system upgrades and system enhancements
Create and maintain proper training materials and business documentation
Support the creation of our meetings app for the annual sales meeting(s)
Lead monthly SRC training sessions for new hires across the globe
Support our expansion plans for the SRC, including building spots and pages