Sales Enablement Specialist

Talent Acquisition TeamCaledonia, MI

About The Position

The International Revenue Enablement Specialist plays a critical role in supporting global sales operations and revenue growth for Aspen Surgical. This position focuses on enabling international sales teams through detailed product support, logistics coordination, cross-referencing of products, and proactive customer engagement. The ideal candidate is highly detail-oriented, customer-focused, and a motivated self-starter who thrives in a fast-paced environment. This role is designed for someone interested in developing deeper commercial expertise and ultimately progressing into a direct selling or account management position.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Sales, or related field preferred.
  • 2 years of experience in healthcare industry supporting sales, revenue enablement, customer operations, logistics coordination, or similar role a plus.
  • Key characteristics include detail-oriented, customer-focused, self-starter, commercial mindset, logistics awareness, & growth-oriented.
  • Intermediate level of proficiency in excel and experience in Salesforce.com
  • Bi-lingual in English and Spanish
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills.

Nice To Haves

  • This role is designed for someone interested in developing deeper commercial expertise and ultimately progressing into a direct selling or account management position.
  • Successful candidates will build the commercial and product expertise necessary to transition into future roles.

Responsibilities

  • Support international sales teams with product information, pricing guidance, and order coordination to help drive revenue growth.
  • Assist distributors and customers with product cross-referencing to ensure accurate product selection and conversion opportunities.
  • Prepare and support sales quotes, product recommendations, RFP submissions, and customer-facing documentation.
  • Proactively cross reference backordered items, provide open order reports to customers, and proactive upselling.
  • Be the point project manager for large tender opportunities.
  • Serve as a key point of contact for international customers and distribution partners regarding product availability, specifications, and ordering processes.
  • Maintain a high level of responsiveness and professionalism in resolving customer inquiries and product-related questions.
  • Work closely with sales representatives to ensure seamless communication and service for international accounts.
  • Coordinate closely with logistics, supply chain, and customer service teams to ensure timely and accurate fulfillment of international orders.
  • Monitor order status, shipment timelines, and documentation requirements for global shipments.
  • Assist the Regulatory department in navigating international shipping requirements, documentation, and distributor coordination.
  • Identify opportunities to improve internal processes that support international sales efficiency and customer experience.
  • Maintain organized documentation and resources that support global sales enablement.
  • Proactively solve problems and anticipate customer or sales team needs.
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