Sales Enablement Program Manager

Redpanda Data•Austin, TX

7h•$133,000 - $156,500•Hybrid

About The Position

Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: The Sales Enablement Program Manager will be a high-energy builder and executor of all components off GTM enablement at Redpanda. They will partner with GTM leaders across Sales, Customer Success, Sales Engineering, and Partners to develop and deliver all onboarding, training and enablement programs. The ideal candidate has created enablement programs before, is adept at working cross-functionality with many teams on content creation, and is comfortable presenting enablement content to the field.

Requirements

Bachelor’s degree required, with 5+ years of specific training/sales enablement, customer engagement management, or consulting experience required
Previous sales / sales leadership experience
Experience with course development in a SaaS environment and/or corporate software training and a passion for building program content and converting to online learning and training simulations
Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences
Experience with solution or outcome selling, ideally aligning to Value Framework (i.e. Force Management)
Ability to interact with and influence a wide range of employees, including senior management
Proactive, self-motivated and self-directed; able to drive deliverables and results which involve people who do not report to you.
Ability to work independently, on a team, and as a leader
Experience with one or more enablement tools, including: Gong, Letter.AI , Atlassian, Salesforce, and other enablement gamification tools

Responsibilities

Development and implementation of all GTM enablement programs, acting as the editor for program strategy, and program manager for continuous execution
Ownership of GTM content (Wiki, learning modules, etc.) ensuring it is consistently updated
Develop Sales Campaigns and “Play Books” including competitive ‘takedown’ tactics.
Source customer success stories and references for use by the sales team. Candidates need to be able to identify a set of opportunities and develop and deliver a program to execute such Campaigns
Creating, and oftentimes delivering, enablement sessions
Partnering with the Product team on the NPI process, aligning on a clear roadmap and handling communication of this roadmap to the field. Ensuring technical roles (SEs, CSEs) have deep technical enablement on new features and functionality.
Oversee Knowledge Management and Learning Management, including the administration of enablement tools (i.e. LetterAI, etc.)
Continuously improve and manage onboarding all new hires in GTM organization in partnership with Redpanda’s people team.
Work with Subject Matter Experts across the Company to improve existing content, and create new content as required, including documentation, training materials, recorded training sessions, automation, gamification, certification, etc
Collaborating with GTM leadership to create and deliver content during company all hands, CKO/SKO, QBRs/offsites, and sales training events
In-person in Redpanda’s Austin office 3 days/week, during which they collaborate and work in-person team to gauge success on current enablement programs and influence continuous improvement