Sales Enablement & Operations Coordinator

MealSuite•Cambridge, ON

9h•CA$72,200 - CA$86,600•Hybrid

About The Position

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. We’re looking for a detail-obsessed, proactive Sales Enablement & Operations Coordinator to join our Growth & Sales Enablement team. Reporting to the Sales Enablement Manager, you’ll be the operational backbone of our sales enablement function — keeping our content library current, our tools running smoothly, and our reps equipped with everything they need to win. This role is a direct backfill of a critical function that supports pipeline health, content currency, and rep productivity across the sales organization.

Requirements

2–4 years in a sales operations, sales enablement, revenue operations, or marketing operations coordinator role
Direct experience managing a CRM — Salesforce strongly preferred — including lead intake, data hygiene, and routing (2+ years)
Experience maintaining a knowledge base or content management system such as Guru, Highspot, Seismic, or equivalent (1+ years)
Strong working knowledge of Microsoft Office / Google Workspace for document formatting and reporting
Detail-obsessed executor — catches errors, enforces standards, and keeps systems clean without being asked
Proactive self-starter who identifies gaps and takes initiative before problems surface
Service-oriented communicator who responds quickly, communicates clearly, and makes reps feel supported
Calm under competing priorities — manages overlapping daily, weekly, and monthly cadences without losing the thread

Nice To Haves

Experience with PandaDoc or similar proposal/template management tool is an asset
Familiarity with Gong or similar conversation intelligence platforms is an asset
Comfort leveraging AI productivity tools (e.g., Claude, ChatGPT, Microsoft Copilot) to accelerate content drafting and workflow is an asset

Responsibilities

Serve as first line of support for “where do I find…” questions from Account Executives and partner-facing reps. Locate and share correct collateral quickly, triage inbound help requests, and maintain quick-reference Guru cheat sheets on a biweekly cadence.
Upload and publish all sales collateral following established taxonomy and tagging standards. Run monthly/quarterly content audits to flag stale or incorrect material, archive outdated assets, and own day-to-day Guru admin including permissions and verification cadences.
Maintain the one-pager, battlecard, case study, and central collateral repository. Enforce file naming conventions and version control, format enablement docs into on-brand templates, and maintain PandaDoc template library, proposal language, and Gong email templates.
Execute weekly battlecard updates (internal and partner-facing), maintain the internal Competitor Deep Dive Sheet, and update “How We Win” / Value Prop materials on a monthly cadence.
Maintain the partner resource hub, pitch decks, talk tracks, competitive toolkit, and demo materials, executing edits and updates against direction from the Sales Enablement Manager.
Schedule all enablement sessions for internal and partner audiences, send invites, reminders, and follow-ups, track attendance and completion, and maintain the training library and enablement calendar.
Receive, vet, and input inbound leads into Salesforce. Clean and format tradeshow/marketing lead lists for upload, ensure accurate lead assignment per territory and segmentation rules, and monitor the voicemail line for inbound sales inquiries.
Produce monthly Guru adoption reports, run biweekly enablement communications, execute monthly tool adoption follow-ups, and support the Voice-of-Field feedback loop.