Sales Enablement and Logistics Manager

Civitech•Austin, TX

4d•Remote

About The Position

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since our founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy. Civitech is a remote-first company hiring within our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY). We maintain a physical co-working and collaboration headquarters in Austin, TX. It is structurally vital that our team reflects the rich diversity of the organizations and communities we seek to serve. We strongly and explicitly encourage women, people of color, LGBTQIA+ individuals, and members of other groups traditionally underrepresented in the technology sector to apply. Our Core Values We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools. We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community. We are Collaborators – Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them. We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics Role Overview The Sales Enablement and Logistics Manager serves as the operational backbone of the sales organization. As the on-site anchor for a field-heavy team, you will ensure seamless day-to-day operations while BDRs and Account Executives are traveling and engaging with prospects and clients. You will own the travel infrastructure for the entire sales org, track team performance, collect on stale invoices, and keep the pipeline moving, all from your home base. About our Sales Team: The Sales Team at Civitech is focused on empowering Democratic campaigns and progressive organizations with cutting-edge technology and data solutions. By building and nurturing strategic partnerships, we drive the adoption of our tools and expand Civitech’s impact nationwide.

Requirements

6+ years of experience in a sales operations, sales management, or BDR/SDR leadership role
Proven experience coordinating logistics or travel for a team or organization
Strong proficiency with CRM platforms (Hubspot preferred) and sales engagement tools (LinkedIn Sales Navigator, Gong)
Experience working with finance tools (QuickBooks, Maxio) and/or in collections
Excellent organizational skills with a demonstrated ability to manage multiple priorities simultaneously
Strong written and verbal communication skills; comfortable interfacing with senior leadership
Ability to thrive in a fast-paced environment while maintaining attention to detail

Nice To Haves

Familiarity with travel management platforms (Ramp, or similar)
Background in high-growth sales environments
Enablement experience, with sample enablement tools on upskilling AEs and BDRs available

Responsibilities

Serve as the primary point of contact for the sales team while they are in the field, ensuring continuity of operations, communication and escalation management
Triage inbound leads, inquiries, and internal requests on behalf of traveling reps, routing them to the appropriate person or handling directly as needed
Manage team's CRM hygiene, reviewing pipeline entries, flagging stale records, and ensuring data accuracy in Hubspot and other tech stack tools
Coordinate closely with Marketing, and Sales Leadership to relay field insights and maintain alignment across parties
Participate in daily or weekly stand-up calls with reps to keep communication tight and resolve blockers in real time
Identify overdue invoices in collaboration with Finance function and connect with clients to get invoices paid and resolved
Own and maintain the master travel calendar for the entire sales organization, including BDRs, AEs, and Sales Leadership
Coordinate all sales travel, flights, hotels, ground transportation, and conference registrations, in coordination with Marketing team and in alignment with company travel policy and budget guidelines
Proactively identify scheduling conflicts, overlapping coverage gaps, or blackout periods and work with managers to resolve them
Build and distribute weekly travel summaries and itineraries to all relevant stakeholders in collaboration with Marketing team
Liaise with the Finance and Operations teams to ensure compliance with travel spend policies
Maintain and update internal playbooks, talk tracks, and enablement materials
Foster a cohesive team culture across a distributed, travel-heavy workforce through consistent communication and recognition