Sales Enablement Administrator

CFO Trane U.S. -CFO•Grand Rapids, MI

2d•$25•Onsite

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. This role has been designated by the Company as Safety Sensitive.

Requirements

Associate’s Degree required; Bachelor’s Degree preferred. (Recent graduate with 4-year degree in Engineering or HVAC sciences ideal)
2-4 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment.
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
Must be proactive in gaining knowledge, problem solving and completing tasks with accuracy.
Must have excellent verbal, written, and interpersonal communication skills
Must show the ability to handle difficult situations while remaining professional and courteous
Must demonstrate the ability to build strategic relationships across functions of an organization
Must exhibit the ability to identify process improvement opportunities and take initiative to implement them
Must actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning.

Nice To Haves

Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com)
Use knowledge to manage updates of quote templates as rates, hours and margins revised.
Enter quotes into CRM management tool (i.e.: Salesforce.com).
Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs
Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.

Responsibilities

Assist Sales Applications Engineers with administrative tasks to expedite creation and dissemination of RFQ responses to Commercial Sales Offices
Prepares transition documents and communicates project readiness for assignment to operations team.
Documents work by maintaining files for each job.
Assists with CSO Account Manager follow up communications regarding pending or active jobs
Use knowledge to manage updates of quote templates as rates, hours and margins revised.
Enter quotes into CRM management tool (i.e.: Salesforce.com).
Maintain updates through quote process to active job status.
Run regular reporting to track SAE progress (e.g.: bookings)
Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs
Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics
Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration)
Collect current Competitor research from Trane Commercial product teams and file in Sharepoint
Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings)
Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter.
Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.
Works to consistently meet and exceed customer requirements
Continuously strives for operational excellence and continuous improvement
Other duties as assigned

Benefits

Benefits kick in day one!
Medical, dental, vision
HSA & FSA Options
6% 401k match (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years)
Tuition Assistance Program
Be Well Program
Employee Assistance Program
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.