Sales District Leader - Urbandale

PepsiCo • Urbandale, IA

6d

About The Position

The Large Format Sales District Leader (SDL) is responsible for leading execution and managing the customer relationships in large format accounts. You will lead a team of frontline employees to merchandise orders for key customers in a fast-paced direct store delivery environment. Position is directly responsible for full-time Merchandisers, whose primary set of responsibilities is to service large volume stores, such as supermarkets, Mass Merchants, etc. This role also indirectly leads Large Format Presell Representatives and Territory Sales Representatives (in Geo Model) through a dotted line reporting relationship, providing guidance, leveraging influential leadership to ensure cohesive performance across the broader large format team...
This role will drive superior marketplace execution and customer service, share growth and profit performance. As the manager of full-time Merchandisers, this role will have the authority to interview, hire, train, promote, and manage all aspects of the performance of the full-time Merchandising team.
Specific management duties, include but are not limited to, interviewing, selecting, training, and scheduling Merchandisers, assessing performance against performance metrics, and providing feedback on performance on a regular basis.

Requirements

• Serve as an Executional Leader in large format for Pods, providing a second layer of sales and service support for the Territory Sales Leader
• Coach and lead a team of full-time merchandisers on selling, display execution, and merchandising standards. Via dotted line reporting relationship, provide guidance, influential leadership and support to Large Format Presell Representatives with key selling initiatives
• Ownership over large format customer relationships, flagging any potential risks or concerns
• Support large format overall business development, including crafting pitch strategies and materials
• Assign full-time merchandisers to a consistent set of large format and high-volume accounts to service on a regular basis; as needed, adjust store assignments to ensure proper service coverage for any fill-ins or backup
• Conduct ‘work-withs/route rides’ with frontline employees to develop their merchandising and customer service skills
• Apply knowledge of merchandising principles to drive productivity
• Brief frontline employees on scheduling and meeting productivity goals
• Anticipate potential customer issues; apply contingency planning to avoid customer dissatisfaction
• Train frontline employees and utilize processes and tools
• Interview, train, and onboard any newly hired merchandisers
• Track and monitor key performance metrics (KPIs) including review volume and waste targets and action against opportunities
• Oversee Pod compliance including conducting audits of merchandiser and LF PSR in-store huddles and daily digests
• Supervise daily operations, delegate tasks and monitor progress
• Work closely with the Territory Sales Leader and Sales Representatives to execute sales strategy across the merchandising team
• Solicit feedback and input from the Sales Representatives working alongside the Merchandising Team as part of the regular performance review process
• Set productivity and service targets, measure performance to drive accountability

Responsibilities

• Serve as an Executional Leader in large format for Pods, providing a second layer of sales and service support for the Territory Sales Leader
• Coach and lead a team of full-time merchandisers on selling, display execution, and merchandising standards. Via dotted line reporting relationship, provide guidance, influential leadership and support to Large Format Presell Representatives with key selling initiatives
• Ownership over large format customer relationships, flagging any potential risks or concerns
• Support large format overall business development, including crafting pitch strategies and materials
• Assign full-time merchandisers to a consistent set of large format and high-volume accounts to service on a regular basis; as needed, adjust store assignments to ensure proper service coverage for any fill-ins or backup
• Conduct ‘work-withs/route rides’ with frontline employees to develop their merchandising and customer service skills
• Apply knowledge of merchandising principles to drive productivity
• Brief frontline employees on scheduling and meeting productivity goals
• Anticipate potential customer issues; apply contingency planning to avoid customer dissatisfaction
• Train frontline employees and utilize processes and tools
• Interview, train, and onboard any newly hired merchandisers
• Track and monitor key performance metrics (KPIs) including review volume and waste targets and action against opportunities
• Oversee Pod compliance including conducting audits of merchandiser and LF PSR in-store huddles and daily digests
• Supervise daily operations, delegate tasks and monitor progress
• Work closely with the Territory Sales Leader and Sales Representatives to execute sales strategy across the merchandising team
• Solicit feedback and input from the Sales Representatives working alongside the Merchandising Team as part of the regular performance review process
• Set productivity and service targets, measure performance to drive accountability

Benefits

• Medical
• Dental
• Vision
• Disability
• Health, and Dependent Care Reimbursement Accounts
• Employee Assistance Program (EAP)
• Insurance (Accident, Group Legal, Life)
• Defined Contribution Retirement Plan
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed