Sales Director

Mks Pamp•New York, NY

22d

About The Position

The Sales Director is responsible for growing MKS PAMP’s commercial presence in the Americas with a primary focus on the US. The role focuses on developing and maintaining strong relationships with financial institutions, bullion dealers, corporate clients, and distributors. The Sales Director ensures compliant client onboarding and support processes while driving sales performance, market intelligence, and operational excellence within the local regulatory and cultural context.

Requirements

Master’s degree in Finance, Economics or a similar type of education.
Min. 5 to 10 years of experience in a similar role
Excellent communication skills and high drive
Sense of responsibility and initiative
Ability to work autonomously
Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect
Resistance to stress and time-pressure
Excellent interpersonal skills and customer orientation
Agile and flexible mindset, reactive to requests
Excellent organizational skills and attention to detail
Ability to interact with colleagues of diverse cultures; respect for diversity
Full professional proficiency in Office 365 is expected
Full professional proficiency in spoken and written English is required
US citizen or holder of a valid US work permit.

Nice To Haves

knowledge of other languages is an asset.

Responsibilities

Identify and pursue business opportunities across precious metals markets in the Americas with a primary focus on the US.
Collaborate as an integral team player to coordinate and implement sales strategies aligned with regional priorities and global business objectives, ensuring consistency and driving sustainable growth.
Build and maintain long-term relationships with key clients and partners, ensuring profitability and client satisfaction.
Conduct regular in-person/virtual meetings with clients and sales team
Gather and synthesize client feedback and deep market intelligence to inform product development and service improvement.
Monitor market trends, competitor activities, and local regulations to adapt business strategy accordingly.
Represent MKS PAMP in meetings, events, and industry forums.
Lead the client onboarding process in strict accordance with Group compliance policies and regulatory requirements.
Coordinate with compliance and legal teams to ensure proper KYC documentation, due diligence, and client approvals.
Ensure all client interactions and transactions adhere to internal governance and ethical standards.
Maintain up-to-date knowledge of regional financial regulations and contribute to local compliance initiatives.
Act as trusted client support partner, proactively managing inquiries and resolving operational issues promptly to ensure a seamless and positive customer experience.
Coordinate with internal teams (operations, trading, logistics, and finance) to ensure seamless service delivery.
Escalate and resolve complex client matters efficiently, ensuring client satisfaction and retention.
Maintain an accurate and current database of client interactions, opportunities, and key metrics.
Provide strategic feedback and recommendations to regional leadership.