Sales Director - Senior Living

Monarch CommunitiesNew York, NY
Onsite

About The Position

The Sales & Marketing Director will report to the Regional Sales Director. This position is a full-time, exempt position. The role involves working closely with the Regional Sales Director in the development and execution of the marketing plan, ensuring to meet or exceed the sales budget and occupancy goals. The position requires managing move-ins/move-outs to achieve maximum revenue performance, maintaining a meaningful wait list, and conducting lead generation activities. The Sales & Marketing Director will also manage and maintain a working knowledge of lead tracking and marketing software, assist in internal sales programs, and stay informed about competitors and product information. Maintaining effective relationships with residents and their families, attending resident functions, and participating in training are also key aspects of the role. Ensuring compliance with all Federal, State, and local regulations, as well as community policies and procedures, is essential. Other duties as assigned.

Requirements

  • Bachelor’s Degree from a four-year college or university preferred, or one to two years related experience and/or training preferred.
  • Experience working with the elderly population preferred.
  • Ability to make independent decisions when circumstances warrant such action.
  • Demonstrate strong interpersonal communication skills.
  • Knowledge of federal and state regulations pertaining to assisted living.
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.
  • Stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
  • Lift or carry weight in up to 25 lbs.
  • Use proper body mechanics.

Nice To Haves

  • Experience working with the elderly population

Responsibilities

  • Conducts phone and direct calls in accordance with the established marketing plan.
  • Manages all move-ins/move-outs to achieve maximum revenue performance for the community.
  • Actively maintains a meaningful wait list.
  • Assists in the development and implementation of marketing plans that will result in meeting or exceeding performance expectations.
  • Conducts lead generation activities to ensure adequate leads are produced in order to meet performance expectations.
  • Manages and maintains a working knowledge of the lead tracking and marketing software programs and systems.
  • Assists in the success of internal sales programs such as the resident/family referral and associate referral programs.
  • Maintains an active, working knowledge of current competitors.
  • Maintains and communicates current product information to the team members (pricing, program changes, promotional programs).
  • Maintains effective relationships with residents and their families.
  • Attends resident functions as appropriate.
  • Participates in and attends all in-service training as scheduled.
  • Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.

Benefits

  • Health Insurance: Medical/Rx, Dental, and Vision
  • Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
  • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
  • FSA (Commuter/Parking)
  • Employee Assistance Program (EAP)
  • 401(k) Retirement with Company Match
  • Paid Time Off (PTO) and Holidays
  • Tuition Reimbursement
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