Sales Director, Linen Management Solutions NAM
About The Position
HID Global's Identification Technologies Business Area seeks an experienced and results-driven N. America Sales Director to expand revenue and drive new customer acquisition focusing on our Textile Services linen mgmt. solution. This high-impact role is centered on building a business with focus on winning new accounts. The ideal candidate will excel at navigating the linen mgmt. ecosystem, proactively identifying and securing high-value new accounts, and leading contract negotiations in collaboration with our legal team to establish long-term, profitable partnerships. HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo Identification Technologies (IDT): IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services. HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately
Requirements
- Bachelor’s degree in Business, Technology, or a related field preferred.
- 10+ years’ experience in sales, specifically within the RFID or related technology industries.
- 5+ years of experience in hospitality
- Demonstrated success acquiring new hospitality customers
- Demonstrated success managing large, strategic accounts within the hospitality or laundry technology sectors, with a focus on driving revenue growth.
- Strong understanding of RFID technology and applications; experience in linen mgmt. use case is a plus
- Exceptional sales and negotiation abilities, with a record of achieving and exceeding sales targets.
- Outstanding skills in engaging and influencing key stakeholders at all levels to foster strong, long-term partnerships.
- Ability to work effectively with cross-functional teams, including regional sales, Pre-sales, Product Management, and Engineering, to align on strategic goals and execution.
- Strong analytical skills to evaluate market trends, customer feedback, and sales data, with the ability to extract actionable insights and develop strategic plans.
- Superior verbal and written communication skills, capable of delivering impactful presentations and producing detailed reports.
- Proficiency in CRM software (e.g., Salesforce.com) and digital sales tools to effectively manage account activities and sales pipelines.
- Ability to navigate and collaborate across cultures and regions, with a flexible approach to accommodate different time zones and travel requirements.
Nice To Haves
- Strong understanding of RFID technology and applications; experience in linen mgmt. use case is a plus
Responsibilities
- Developing and executing an account strategy in hospitality (with focus on N. America), prioritizing revenue growth and new deployments.
- Proactively identifying and securing new hospitality clients (“new logos”) and exploring partnership opportunities within the ecosystem with linen suppliers and laundries.
- Cultivating strong, long-lasting relationships with current and new linen supplier clients, emphasizing sustained growth and mutually beneficial business objectives, integrating solutions into their future product roadmaps. Working with partners such as ASSA ABLOY Global Solutions to develop and support relationship.
- Leveraging in-depth knowledge of the entire selling chain, including hospitality, linen supplier, and laundry stakeholders. Streamline product adoption and implementation. Effectively engaging key stakeholders within this ecosystem to accelerate partnership potential and revenue growth.
- Maintaining a robust sales pipeline, with accurate forecasting and tracking of revenue projections for existing and potential accounts, ensuring alignment with company growth targets.
- Leading negotiations for pricing, terms, and supply agreements, collaborating with our legal team to secure favorable contracts that support long-term revenue growth and partnership sustainability.
- Partnering closely with internal teams (Product Development, Marketing, Engineering, and Customer Support) to align on product and implementation strategies for customers.
- Staying informed about trends in hospitality, linen mgmt., and RFID. Gathering market insights and competitive intelligence to refine the revenue growth strategy and supporting product innovation.
- Proactively managing customer satisfaction and loyalty within each account, focusing on reliability, seamless support, and value delivery to foster enduring partnerships that drive ongoing revenue
Benefits
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
