Director, Global Advisory, NAM

BioCatch•New York, NY

6d•Remote

About The Position

As Director, Global Advisory (North America), you will serve as a domainexpert advisor and trusted partner to our regional sales and customer success teams. The role combines elements of subjectmatter expertise, consultative engagement and thought leadership. You will help our largest customers solve complex fraud and financialcrime challenges, translate customer needs into product innovation, and evangelise BioCatch’s value proposition at executive levels.

Requirements

Experience: 10+ years’ hands on experience in fraud & financial crime roles within financial services or fraud technology providers; 3+ years of consultative engagements at executive level.
Domain expertise: Demonstrable depth in fraud, financial crime and cybersecurity domains; ability to articulate how fraud teams operationalize technology in the fraud prevention “stack.”
Business case & metrics: Proven ability to interpret fraud/financial crime metrics, build business cases and quantify ROI for customers.
Education: Bachelor’s degree in a STEM/quantitative discipline such as Computer Science, Engineering, Mathematics, Economics or similar.
Communication & presentation: Exceptionally strong verbal and written skills, with the ability to command a room and evangelise BioCatch’s solution at conferences.
Consultative skill: Expert level consultative skills with the ability to collaborate, understand technical specifics and engage senior stakeholders confidently.
Soft skills: Creativity and exceptional problem-solving, active listening, collaboration, resilience under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, integrity, positive attitude and entrepreneurial spirit.

Nice To Haves

Thought leadership track record: 2+ years of experience delivering thought leadership content via articles, podcasts, panels, webinars or media interviews.
Growth support: Demonstrated ability to drive revenue growth through advisory support and domain expertise.
Use case development: Experience identifying new fraud use cases and influencing product roadmaps based on client feedback and business case modelling.
Deal qualification: Ability to evaluate new use cases and provide technical qualification and deal oversight; familiarity with MEDDPICC or similar sales methodologies.
Market & threat knowledge: Comprehensive understanding of the competitive landscape and fraud/financial crime threat environment.
Analytical mindset: Familiar with fraud data sources, analytics and reporting.
Leadership: Experience mentoring, coaching or leading cross-functional teams; participation in innovation boards or governance processes.
Innovation: Proven ability to support or lead innovation initiatives and to communicate complex concepts to non-technical stakeholders.
Advanced certifications (e.g., CFE, CISSP, ACAMS) or a master’s degree.
Exposure to multiple industries beyond financial services (e.g., retail, telecommunications, insurance).
Familiarity with AI/ML or digital identity technologies; experience with AI-driven behavioural biometrics.
Experience in marketing, event organisation or public relations.
Knowledge of regulatory frameworks (AML, KYC, data privacy laws) and their impact on fraud prevention strategies.
Established network of contacts across fraud and financial services communities.
Multilingual abilities or experience working across different cultures and regions.
Proven track record mentoring teams, facilitating design thinking or strategy workshops.

Responsibilities

Consultative advisory: Provide deep fraud/financial crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients.
Customer engagement: Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on BioCatch’s platform.
Thought leadership: Develop and deliver content (articles, webinars, conference presentations) to position BioCatch as a leader in behavioural intelligence and devicebased fraud detection.
Evangelism: Represent BioCatch at company events, industry events and executive briefings; present complex concepts clearly to both technical and nontechnical audiences.
Usecase innovation: Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritise new usecases and quantify their impact.
Deal qualification: Provide technical and domain oversight for strategic deals, including proof of concept design, ROI modelling and risk quantification.
Innovation Board: Participate in the BioCatch Client Innovation Board, helping to evaluate and prioritise product innovations for our customers.
Market insights: Maintain a comprehensive understanding of the competitive landscape, fraud threats and regulatory trends, and share insights with internal stakeholders across Product, Sales and Threat Analytics.