Sales Director, CMI Sales

Carnival Corporation•Miami, FL

5d•Remote

About The Position

The Sales Director, CMI Sales is responsible for generating and growing business from corporate, charter, and incentive channels outside traditional travel agency distribution. This role manages a portfolio of assigned corporate and incentive accounts, cultivates new business opportunities, and oversees the sales cycle from lead generation through program execution and post‑sailing follow up. The Manager partners closely with internal stakeholders and shipboard teams to ensure successful program delivery, while maintaining accurate reporting within approved CRM systems. This position plays a key role in expanding Carnival Cruise Line’s presence within the MICE, charter, and B2B loyalty markets through relationship development, consultative selling, and effective account management.

Requirements

7+ years of sales experience preferably in direct, supplier and/or incentives required
Bachelor's Degree in Sales, Marketing, Business, Communications, Hospitality or related field.
Contract Negotiations, Relationship Building
Must be comfortable public speaking, strong written and verbal communications, time management skills, self-starter and driven to succeed, understanding of the MICE market preferred, enjoys networking with the ability to close sales.
Excel, PowerPoint, Word, Outlook

Nice To Haves

CIS, CITP, CMP or other industry designated certifications preferred.

Responsibilities

Develops and maintains strong relationships with assigned accounts through scheduled in-person and virtual sales calls.
Maintains thorough documentation of all interactions and ensures accurate CRM records.
Maximizes budgeted sales opportunities, including Carnival-sponsored experiential events, to grow account engagement and revenue.
Identifies, qualifies, and develops new business opportunities within the MICE, charter, and B2B pre-paid loyalty segments.
Generates leads through networking, industry involvement, and strategic outreach.
Tracks and reports pipeline activity within approved CRM tools and executes a consultative sales approach to convert prospects into revenue-generating programs.
Represents Carnival Cruise Line at industry conferences, client events, and account activities, serving as a brand ambassador within the corporate and incentive market.
Supports the CMI team with ship inspections, charter sailings, group travel needs, and on-site program requirements as needed.
Responds to all incoming leads within 24 hours and manages each opportunity through the full sales lifecycle, from initial response through program execution and post ‑ sailing follow-up.
Ensures clients receive timely, accurate information to maintain momentum throughout the sales process.
Performs other duties as assigned

Benefits

Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement