Sales Development Representative

Customer Contact Services•Minnetonka, MN

23d•$52,000 - $58,000•Hybrid

About The Position

Customer Contact Services (CCS) is seeking dedicated Sales Development Representatives (SDRs) to build its in-house outbound sales engine. As one of the first SDRs, you will play a key role in developing the sales playbook. Your primary responsibility will be to identify and engage potential clients, initiate conversations, and schedule qualified meetings for the sales team. You will manage a specific vertical and territory, working from a curated prospect list and utilizing phone, email, and LinkedIn for outreach. This role begins with onsite training in Minnetonka, MN, to ensure direct mentorship and rapid skill development, followed by a hybrid work schedule.

Requirements

Goal-oriented. You like having a number to hit and a reason to hit it. You're motivated by clear targets and visible progress.
Drive. You want to sell. You see cold outreach as a challenge, not a chore. Rejection doesn't dent you; it fuels you.
Phone comfort. You'd rather pick up the phone than hide behind email.
Coachability. You take feedback, apply it fast, and ask for more.
Curiosity. You want to understand the businesses you're calling, not just read a script at them.
Organization. You can manage a list of hundreds of prospects without letting things slip.
Grit. Outbound is a numbers game with a long feedback loop. You keep swinging.
Career-minded. This role is a strong fit if you're interested in building toward a full-cycle sales career - we're looking for someone who wants to grow into more, not just fill a seat.

Nice To Haves

1+ year in an SDR, BDR, inside sales, or phone-based role
Familiarity with Apollo, HubSpot, Salesforce, or similar tools
Exposure to healthcare, home services, or B2B services
Experience selling is a plus, not a requirement.
Bonus if you've done any phone-heavy work: sales, recruiting, fundraising, customer service, collections, restaurant or retail work with real customer pressure.

Responsibilities

Prospect and build targeted lead lists using sales intelligence platforms
Run multi-touch outreach sequences: cold calls, emails, and LinkedIn
Qualify prospects against our ideal customer profile and book meetings for the sales team
Hit a clear, measurable goal: booked meetings that actually happen
Log activity and keep clean pipeline data