Sales Development Representative

Harmony•New York City, NY

29d•Hybrid

About The Position

Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens. With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.

Requirements

Highly motivated and self-starting, with a genuine drive to be a top performer and grow a sales career
Strong written and verbal communication skills
Comfortable using AI tools for research, prospecting, and writing
Able to work on-site in Manhattan 4 days per week

Nice To Haves

Salesforce and sales engagement tool experience (Nooks, Apollo) a plus

Responsibilities

Prospect, qualify, and follow up with a high volume of cold leads and generate sales-ready meetings for the sales team
Run thorough discovery and deliver clean handoffs to your assigned AEs
Multi-thread accounts across IT and business decision-makers
Use Harmony’s sales tech stack (Nooks, Apollo, Sales Navigator, Gong, Salesforce) according to Harmony’s standards
Hit quota consistently and thrive in a fast-moving, early-stage environment
Bring an entrepreneurial mindset - self-motivated, self-managing, and energized by building from the ground up
Build relationships fast over the phone with both business and technical audiences
Collaborate across Sales, Marketing, and Product