Sales Development Representative

OneSignal•Ny, NY

42d•Hybrid

About The Position

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep their 1.5B monthly active users engaged and up to date by delivering over 1.3T messages a year! 1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established companies such as Live Nation, American Express, Whole Foods, Zynga, Bitcoin.com, and many more. We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK, Singapore, and Canada - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person in NY and other areas. Hiring in Singapore is done in partnership with a local EOR, and hiring in Canada is done in partnership with Rippling's EOR. OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on collaboration, and focus on ownership and personal growth make OneSignal a uniquely great place to work. We’re looking for a highly motivated and ambitious hybrid Sales Development Representative (SDR) to drive our inbound and outbound efforts and build a pipeline of new opportunities for our Strategic Account Executives (AEs). In this role, you’ll directly impact the growth of OneSignal by booking high-value, qualified meetings that convert into deals. You’ll collaborate closely with your assigned AE(s) to strategize and execute personalized outreach plans that target accounts aligned with our Ideal Customer Profile (ICP). Reporting to the Head of Global Sales Development in New York, you’ll work as part of a globally distributed team, including close collaboration with our New York office. This is a role for someone eager to learn, grow, and make their mark in a fast-paced, high-growth environment. This is a hybrid role and you will working out of our New York office two days a week.

Requirements

Experience in Sales/Business Development (0–2 years): You’ve had exposure to an SDR/BDR role or similar and understand the fundamentals of prospecting, lead qualification, and sales outreach. New grads encouraged to apply!
Prospecting Skills: You’re experienced in building lead lists, crafting outbound sequences, and using tools like Salesforce, LinkedIn Sales Navigator, ZoomInfo, Apollo, or Clearbit.
Exceptional Communication: Your verbal and written communication skills are second to none. You’re confident on the phone, persuasive in emails, and skilled at breaking through the noise to get attention.
Drive & Resilience: You thrive in a fast-paced environment, have a hunger to succeed, and see challenges as opportunities to grow. You’re not deterred by rejection; instead, you use it as fuel for your next win.
Self-Starter Attitude: You’re proactive, take ownership of your work, and don’t wait for direction to seize opportunities.
Coachability & Growth Mindset: You crave feedback and see it as a path to improvement. You strive for excellence and are eager to advance your career to the next level.
Collaboration Skills: You work well with others, whether partnering with AEs or engaging with cross-functional teams like Marketing and RevOps.
Time Management & Organization: You excel at managing multiple campaigns, staying on top of communication channels, and responding to leads quickly.
Professionalism & Ambition: You’re serious about your career, maintain a high level of professionalism, and aspire to grow into an Account Executive role.

Nice To Haves

Friendliness & Empathy
Accountability & Collaboration
Proactiveness & Urgency
Growth Mindset & Love of Learning

Responsibilities

Identify and research accounts that fit OneSignal’s ICP and engage prospects via strategic multi-channel outreach (email, calls, LinkedIn).
Partner with assigned AE(s) to develop account strategies, outreach plans, and effectively target accounts within their territories.
Build and deliver highly relevant outbound sequences, using tailored messaging that resonates with prospects.
Follow up with lost opportunities and other high-potential leads to reignite conversations.
Engage with marketing-generated leads, assess their needs, and qualify them for the sales pipeline.
Act as the first point of contact for inbound inquiries via email, chat, and phone, ensuring timely follow-ups and engagement.
Schedule qualified meetings for AEs, ensuring prospects are well-prepared, confirming attendance, and re-engaging “no-shows.”
Work with the sales and marketing teams to identify new opportunities and optimize prospecting efforts.
Act as a bridge between Sales, Marketing, and RevOps, troubleshooting processes and identifying areas for improvement.
Consistently meet or exceed monthly quotas for meetings that convert to pipeline opportunities.
Become fluent in OneSignal’s product offerings and value proposition to effectively communicate benefits to prospects.
Attend weekly training sessions focused on building your skills and expanding your product knowledge.