Sales Development Representative

Iron Mountain • Tampa, FL

28d • Hybrid

About The Position

At Iron Mountain, we are seeking a driven and strategic Sales Development Representative to join our dynamic Sales Development team. The Sales Development Representative (SDR) is a specialized pipeline-generation engine assigned to a single strategic Business Unit (BU) manager. Your primary mission is to break into whitespace accounts, expand our existing footprint, and secure qualified, high-intent opportunities for leadership. Rather than standard transactional telemarketing, you will execute a sophisticated, multi-threaded outbound motion targeting senior-level decision-makers within the enterprise market. You will be dedicated to one of four focused solution pillars: Digital Solutions, Records & Information Management (RIM), Asset Lifecycle Management (ALM), or Enterprise Generalist. Iron Mountain provides expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics, partnering with 225,000 customers globally.

Requirements

• 1–3 years of outbound sales prospecting experience, ideally within a technology, SaaS, cloud, or complex B2B logistics/services framework.
• Exceptional oral, written, presentation, and active-listening skills.
• Ability to articulate complex value propositions simply and effectively.
• Ability to conduct high-level business diagnostics, asking probing discovery questions that look past surface-level symptoms to find systemic customer needs.
• Highly assertive, resilient in the face of rejection, ethical in business practices, and capable of adapting rapidly to evolving pilot frameworks.
• 4-year College Degree required

Responsibilities

• Execute a high-volume, multi-channel outbound cadence including 100 daily touchpoints across cold calling, tailored emailing, and strategic LinkedIn InMail.
• Conduct rigorous front-line business discovery.
• Utilize value-based messaging frameworks to uncover critical customer challenges, map their immediate needs, and qualify opportunities.
• Act as the dedicated strategic partner to your assigned Business Unit Manager.
• Formulate targeted messaging strategies tailored to the specific buyer personas of your designated business vertical.
• Map out enterprise organizations to identify key decision-makers across horizontal and vertical divisions, building strong initial rapport with business owners.
• Thoroughly document customer pain points, current technical landscapes, and relationship dynamics within the CRM to ensure seamless hand-offs to closing reps.
• Focus on electronic document management challenges, cloud transformation, workflow automation, and digital ingestion services (Digital Track).
• Focus on physical compliance infrastructure, information governance, Smart Sort deployment, and secure shred/storage ecosystems (RIM Track).
• Focus on IT Asset Disposition (ITAD), secure hardware lifecycles, enterprise sustainability metrics, and data center decommissioning (ALM Track).
• Focus on multi-product portfolio expansion, delivering a comprehensive total services solution to highly diversified mid-market/enterprise accounts (Generalist Track).

Benefits

• Competitive compensation and benefits aligned with your experience.
• Flexible work options to support an excellent work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Robust opportunities for continuous learning, career development, and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level