Sales Development Representative (Remote)

Balco, Inc.•,

9h•Remote

About The Position

RectorSeal is seeking dynamic Sales Development Representatives to join our team. This role is perfect for a proactive individual who thrives on engaging with customers directly to generate leads and close sales over the phone. As a Sales Development Representative, you will play a crucial role in nurturing and expanding our customer base, focusing on traditionally underserved accounts and transforming them into loyal, mature clients. This role will be remote, and the successful individual must reside in the Continental US full-time. You will be responsible for conducting strategic outreach to promote RectorSeal's superior products, offering personalized training sessions, distributing samples, and utilizing point-of-sale marketing displays. Your goal will be to provide compelling quotes and facilitate immediate order placements through our eCommerce platform or ERP systems. Additionally, you will communicate important updates about new product launches, promotions, and rebranding efforts to our distribution partners and end users. RectorSeal manufactures and distributes a wide range of mechanical products for the HVAC, electrical, and plumbing industries. For over 80 years, our customers have relied on us for high-quality products delivered with excellent value and timely service. Our commitment to exceptional customer service has driven our rapid growth, necessitating additional capacity to meet increasing demand. We offer a competitive salary and an excellent benefits package, including an ESOP and 401(k).

Requirements

Bachelor’s Degree or experience in Business, Marketing, Sales, Communications, or a related field
A minimum of 2-3 years of experience in sales, with a significant portion of that time spent in inside sales or a related area
Proven track record of successfully achieving sales targets and building customer relationships
Familiarity with CRM systems, sales automation tools, and data analysis platforms
Strong communication skills, both verbal and written, with the ability to effectively convey RectorSeal’s value proposition
Experience with the latest sales technologies and platforms, including CRM software, sales automation tools, and e-commerce systems
Highly motivated, with a drive to exceed targets and achieve personal and team goals
Strategic thinker, with a knack for identifying opportunities for growth and efficiency improvements
Solution-oriented, with the ability to resolve challenges creatively and effectively
Adaptable and flexible, with a willingness to embrace change and continuously improve
Caring and empathetic, with genuine interest in understanding and addressing customer needs and concerns
Must reside in the Continental US
Capability to travel up to 10%, including some overnight trips within the Domestic US

Nice To Haves

Experience in the building products industry preferred, particularly in HVAC, electrical, and/or plumbing

Responsibilities

Engage directly with customers to generate leads and close sales over the phone.
Communicate RectorSeal’s value proposition effectively, ensuring customers understand the benefits of our products.
Provide personalized service to build and maintain strong relationships with a diverse customer base, turning "long tail" customers into significant accounts.
Participate in a scalable training process centered around product knowledge, industry insights, and sales techniques.
Continuously improve sales skills and product knowledge to effectively engage customers and close sales.
Execute targeted sales strategies that align with RectorSeal’s sales territories, in coordination with the Outside Sales team.
Utilize conversation guides and sales tools to facilitate productive, conversion-driven interactions with customers, including distributors and contractors.
Educate customers about new product launches, promotions, company acquisitions, rebranding efforts, and solution-oriented messaging.
Utilize cross-sell recommendations, historical sales data, and records of past customer interactions to personalize outreach and enhance sales effectiveness.
Collaborate periodically with manufacturer rep principals and Regional Sales leadership to ensure alignment within the sales process.
Adapt sales strategies based on performance data, customer feedback, and market trends to enhance efficiency and outcomes.
Track sales performance against goals and provide regular reports to management.
Implement adjustments to strategies as needed to meet or exceed targets.