Sales Development Representative (In-Office)
About The Position
ReviewPoint helps businesses control and improve their online reputation while automating follow-up, review generation, and customer engagement using AI. The focus is straightforward: increase 5-star reviews, handle negative feedback properly, and convert visibility into new business. This is a phone-first SDR role focused on outbound pipeline generation for reputation marketing services. You will drive new conversations, qualify opportunities, and book demos through consistent, high-volume outreach. You are expected to understand how a sales pipeline operates, how follow-up systems drive conversions, and how AI and automation improve efficiency.
Requirements
- Proven experience in outbound SDR or high-volume cold calling
- Strong understanding of sales pipelines and structured follow-up
- Comfortable using CRMs, dialers, and automation tools
- Clear, direct communicator who can control a call
- High activity level with consistent daily output
- Able to operate in a fast-moving startup environment where priorities and workflows change frequently
- Open to direct feedback and able to adjust quickly without slowing down
- Ownership: You are accountable for your pipeline and results
- Speed: Fast follow-up and execution are expected
- Coachability: Takes feedback and applies it immediately
- Adaptability: Maintains performance in an environment that is evolving
- Team Fit: Works well cross-functionally with no ego
Responsibilities
- Outbound Calling and Prospecting Execute high-volume cold calls daily to business owners and decision-makers
- Lead with a clear value proposition around review removal, reputation management, and local visibility
- Navigate gatekeepers, objections, and quick hang-ups without losing pace
- Use voicemail drops, SMS, email, and Loom follow-ups to increase response rates
- Track all activity inside the CRM with accuracy and consistency
- Move leads through defined stages: contacted, qualified, booked, no-show, closed
- Use automation sequences while maintaining strong manual follow-up
- Re-engage cold or inactive leads with structured outreach
- Identify businesses with reputation issues, low ratings, or weak review volume
- Ask direct questions to uncover gaps in reviews, visibility, and lead flow
- Book qualified demos with clear expectations set
- Ensure clean handoff to the closing team
- Use AI tools for scripting, objection handling, and follow-up messaging
- Leverage CRM automations to improve speed and consistency
- Review call recordings to refine performance
Benefits
- Commission structure tied directly to performance
- Clear path into closing or Account Executive roles
- Strong demand for reputation and review management services
- In-office team focused on execution and growth
- Work in beautiful Sausalito, CA, surrounded by scenic views and a vibrant community. Office paddle boards and e-bikes included.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
