Sales Development Representative (Hybrid - Waltham, MA / Fort Collins, CO)
About The Position
As a Sales Development Representative (SDR), you’ll be the first point of contact in our sales cycle, responsible for inbound follow-up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fueling the sales pipeline for our Indirect Sales team. You’ll prospect into multi-domain and franchise organizations, engaging decision-makers and influencers across various industries and geographies. This role is ideal for a self-starter seeking a career in sales who thrives on cold outreach, consistently exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction.
Requirements
- 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment.
- Proven ability to generate and qualify leads through cold outreach.
- Entrepreneurial mindset—you’re excited to build new playbooks and go after untapped opportunities.
- Looking to kickstart a career in sales.
- Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams.
- Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets.
Nice To Haves
- Experience with Salesforce and engagement platforms, such as Salesloft, Outreach, or Groove, is a plus.
- Familiarity with small business challenges and the digital marketing landscape.
Responsibilities
- Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat per Inbound SLAs.
- Qualify leads based on customer fit, business needs, and buying signals. Utilize CTCT Sales Methodology for effective discovery and qualification.
- Guide prospects through the early stages of their journey and deliver a positive first impression of Constant Contact.
- Coordinate and schedule meetings with Account Executives (AEs) to advance qualified leads through the sales funnel, generating pipeline and revenue.
- Maintain a high speed-to-lead response time, meeting team SLAs, and actively monitor lead queues and routing.
- Make a minimum of 75 outbound calls per day (while maintaining an omnichannel approach) to target accounts, re-engagement lists, and dormant customers. Inbound SDRs make a minimum of 50 calls daily.
- Clearly communicate the value of Constant Contact’s platform.
- Overcome objections and build trust with prospects through consultative outreach.
- Meet or exceed team SLAs for leads, greenfield, and day-to-day responsibilities. Have minimal or no Overdue steps daily.
- Maintain meticulous CRM documentation that enables successful handoff and accurate pipeline forecasting.
- Leverage sales engagement platforms to optimize touch patterns, experiment with messaging, and increase conversion rates.
- Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality.
- Participate in weekly performance reviews with a growth mindset—identifying trends, diagnosing challenges, and proposing strategic improvements.
Benefits
- health and welfare benefits
- paid leave
- paid time off policy
- competitive benefits package that supports the health and well-being of you and your family
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
