Sales Development Representative

STARLIMS Corporation•,

2d•Onsite

About The Position

STARLIMS provides leading Laboratory Information Management System (LIMS) solutions that have served customers around the world for over 30 years. Our solution suite helps labs improve the reliability of sampling and testing, manage complex testing workflows and analytical methods, support compliance with global regulatory requirements and industry standards, and unlock comprehensive reporting, monitoring, and analysis. With multiple support centers across the globe, STARLIMS is used in labs across pharma & biotech, life sciences, food & beverage, manufacturing, petrochemical refineries and oil & gas, chemical, public health, forensics, and environmental industries—offering you exposure to a wide range of customers and career paths. We value people who are curious, accountable, collaborative, and empathetic. If you want to grow your sales career while working on a truly technical product that matters, you’ll feel at home here. The Role: As a Sales Development Representative (SDR), you are the first human touchpoint for prospects evaluating STARLIMS. Your primary focus is rapidly responding to inbound leads (target: under 5 minutes) via phone and email, discovering whether they have a real business need for LIMS, and booking high-quality meetings for our Account Executives. This is a high-activity, high-learning role where you’ll be speaking with lab managers, quality leaders, IT stakeholders, and other technical buyers. Your job is not to “hard sell” but to qualify, educate, and smoothly hand off interested prospects to the sales team.

Requirements

US-based
1-2 Years Lead qualification/ SDR or Sales Experience
Passion for sales and desire to advance in role
Strong interpersonal skills, including experience interacting with customers and prospects
Hard worker and willing to achieve a high volume of daily activities while maintaining a positive and energetic attitude.
Enthusiastic and “self-starter” approach
Native proficiency in both written and spoken English
Proficiency with CRM tools, preferably Salesforce and Hubspot
Proficiency with social media platforms, especially LinkedIn, as well as AI tools.
Technical aptitude and curiosity for innovation
4-year Bachelor’s degree or equivalent practical experience

Responsibilities

Rapidly respond to leads via phone and e-mail and assist prospects during the early stages of the evaluation process
Qualify inbound and source outbound leads by researching accounts, identifying key players, and generating interest
Book meetings for our sales team, and ensure a smooth handover of prospects and customers
Meet and exceed monthly quota to ensure pipeline objectives and submit pipeline commits on a weekly basis
Understand the STARLIMS value proposition, our market and industry, and our buyer, using that to have better customer communications
Resilience and Adaptability: need to pivot messaging quickly based on real-time market feedback and competitor shifts.
Capture and communicate customer requirements, both from technical and non-technical buyers
Add and maintain accurate CRM records, including call notes, next steps, and customer communications so sales reps are ready for the next meeting
Provide feedback to sales and marketing leadership, inducing customer priorities, pain points, and needs
Leverage social media to connect with prospects and advance deal cycles.