Sales Development Representative

NinjaOne•Tampa, FL

38d•Hybrid

About The Position

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive. This role is hybrid, with in-office days on Monday, Tuesday, and Thursday, plus additional days as required. Daily in-office presence is required for the first month during training. The role involves growing an individual book of business by proactively generating new qualified leads, identifying, connecting with, qualifying, sorting, and tracking leads. You will be expected to hustle to achieve and exceed various core metrics, quotas, and KPIs, such as a minimum number of daily cold calls and emails. Exceptional cold-call prospecting using consultative phone skills is crucial, including the ability to clearly articulate, inspire, project confidence, overcome objections, and remain resilient. Salesforce will be utilized to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated. Maintaining knowledge of market conditions and competitive activities is also part of the role, along with performing other duties as needed.

Requirements

Competitive eagerness to set yourself apart and achieve success
Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
Excellent listening and analytical skills to assess the interests of prospects
Experience meeting minimum call volume and/or talk-time goals
Strong organizational skills and ability to manage time and workload
Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
Coachable and eager to learn, with a solid work ethic and positive attitude
Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures

Nice To Haves

Experience with Salesforce (or other CRM), SalesLoft, and other sales tools
Experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives

Responsibilities

Grow your individual book of business by proactively generating new qualified leads
Identify, connect with, qualify, sort, and track leads
Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
Maintain knowledge of market conditions and competitive activities
Other duties as needed