Sales Development Representative, Enterprise SaaS

Samsung SDS America•Ridgefield Park, NJ

15h•Remote

About The Position

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. Caidentia by Samsung SDS is a next-generation, AI-driven platform transforming how global organizations manage direct procurement and Supplier Relationship Management (SRM). The Sales Development Representative (SDR) will play a crucial role in generating qualified business leads, building initial relationships with clients and managing leads through the front end of the sales cycle, along with supporting the team in setting up demos. This position requires a proactive individual who is passionate about sales, has excellent communication skills, and can effectively manage multiple tasks. This role will work closely with both the sales and presales teams to ensure that we achieve our revenue goals. This is an excellent opportunity for an ambitious individual to start their career in sales and make a significant impact in a fast-paced and exciting industry. This role will be working at the intersection of sales, technology, and innovation. This is an opportunity to join our growing team and learn from top-notch industry leaders. This role is ideal for developing your skills for a future role in presales or sales. This is a remote U.S.-based position. Business travel up to 20% may be required.

Requirements

Bachelor’s degree in Business, Marketing, or a related field
1+ years of experience in sales support, lead generation, or a similar role.
Strong research and analytical skills
Excellent verbal and written communication skills
Ability to build and maintain relationships with various stakeholders
Proficiency in Microsoft Office Suite and CRM software
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to handle multiple tasks and meet deadlines
A desire to learn and grow in the sales field
Must be authorized to work for any employer in the U.S.
Able to business travel up to 20%
Flexible schedule to accommodate occasional evening meetings, calls, and participation in demonstrations as needed

Nice To Haves

Experience in the enterprise software SaaS industry.
Experience with Enterprise Resource Planning (ERP) solutions, Supplier Relationship Management (SRM) solution and Supply Chain Management (SCM) solutions preferred
Experience in Design to Pay solutions
Experience with LinkedIn and Salesforce lead gen tools and techniques
Knowledge of the manufacturing and/or procurement industry
Experience working with international and cross-functional teams

Responsibilities

Research and identify potential leads using Salesforce, LinkedIn and other demand generation solutions, through various channels, including online research, social media, and industry events.
Contact and qualify potential customers (40-50 phone calls per day) along with email campaigns (30 emails per day).
Setup appointments and follow up on leads.
Track progress towards meeting sales goals.
Maintain and update the lead database in Salesforce, ensuring accurate and up-to-date information.
Collaborate with the marketing team to create and execute lead generation campaigns.
Attend trade shows and industry events as required.
Assist the sales team in setting up and coordinating product demos and presentations for sales calls and events.
Prepare and customize sales materials and presentations to address specific client needs.
Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing sales documentation.
Track and follow up on sales leads, ensuring timely and effective communication.
Maintain accurate and up-to-date records of all sales activities and interactions in the CRM system.
Provide regular reports on lead generation and qualification metrics.
Assist the presales team in setting up and coordinating product demonstrations and presentations for clients meetings and marketing events.
Assist the team in RFX proposal preparation, market research, and data analyses.
Facilitate communication between stakeholders in multiple time zones.
Coordinate meetings and demoes for stakeholders in multiple time zones.
Gather feedback from the presales and sales team on the quality of leads and the effectiveness of the qualification process. Use this feedback to refine prospecting and qualification strategies.
Support day-to-day operational tasks, including scheduling cross-functional meetings, tracking KPIs, and updating reports.
Assist based on business needs with marketing activities including creation and coordination of marketing collateral, social media posts, white papers, presentations, and other content to support brand visibility and sales outreach efforts.
Partner with Finance for travel budgets, team spend tracking, and ad hoc reporting.
Identify process improvements to streamline workflows and increase efficiency across the team.
Stay on top of industry trends