Sales Development Representative

Customer Contact Services•Minnetonka, MN

21d•Hybrid

About The Position

Customer Contact Services (CCS) is seeking dedicated Sales Development Representatives (SDRs) to build its in-house outbound sales engine. As one of the first SDRs, you will play a crucial role in developing the sales playbook. Your primary responsibility will be to identify and engage potential clients, initiate conversations, and schedule qualified meetings for the sales team. You will manage a specific vertical and territory, working from a curated prospect list and conducting outreach via phone, email, and LinkedIn. This role begins with onsite training in Minnetonka, MN, to provide direct mentorship and coaching, before transitioning to a hybrid work schedule.

Requirements

Goal-oriented with a motivation for clear targets and visible progress
Drive to sell and view cold outreach as a challenge
Comfort with phone outreach
Coachability and ability to apply feedback quickly
Curiosity to understand businesses being called
Organization skills to manage a large prospect list
Grit to persist in a numbers-driven sales environment with a long feedback loop
Career-minded with an interest in building toward a full-cycle sales career

Nice To Haves

1+ year in an SDR, BDR, inside sales, or phone-based role
Familiarity with Apollo, HubSpot, Salesforce, or similar tools
Exposure to healthcare, home services, or B2B services

Responsibilities

Prospect and build targeted lead lists using sales intelligence platforms
Run multi-touch outreach sequences: cold calls, emails, and LinkedIn
Qualify prospects against our ideal customer profile and book meetings for the sales team
Hit a clear, measurable goal: booked meetings that actually happen
Log activity and keep clean pipeline data