B2B (Part Time: 20 hours per week)

Freightos•Miami, FL

2d•$20 - $25•Remote

About The Position

We are seeking a Sales Development Representative to support the North and South American regions. In this role, you will be responsible for qualifying and nurturing inbound leads, identifying outbound sales opportunities, and preparing prospects for successful engagement with the sales team. On the inbound side, you will manage a consistent flow of leads, utilizing detailed customer and marketing insights to assess opportunities, nurture prospects, and coordinate lead assignment. You will work closely with the sales organization while maintaining accurate and organized records within the CRM platform. On the outbound side, you will support business development initiatives through targeted prospecting activities, including social media outreach, outbound calling, and other marketing-driven engagement strategies. Your objective will be to identify and connect with potential customers, helping to generate qualified opportunities for the sales team. The ideal candidate should have experience within the logistics or transportation industry. Equivalent professional sales experience, strong communication skills, and a demonstrated ability to learn quickly will also be considered. Comprehensive training will be provided on company products, sales processes, and marketing strategies. This role offers the opportunity to contribute to the ongoing digital transformation of the global freight industry by introducing customers to innovative solutions that streamline rate management, freight booking, and related logistics processes. This is a remote, part-time position, requiring 20 hours per week. Some travel may be required for trade shows, customer meetings, and team events.

Requirements

Professional proficiency in both English and Spanish, with the ability to communicate effectively with customers through phone, email, and virtual meetings.
Strong communication, interpersonal, and customer service skills.
Comfortable making lots of outbound calls and engaging with prospective customers.
Computer proficiency is a must, including familiarity with LinkedIn and other social media platforms.
Strong organizational skills with the ability to manage time effectively in a remote work environment.
Interest in sales, business development, or customer engagement.
Previous experience in sales, customer service, prospecting, or administrative support is considered an asset.
Exposure to logistics, freight forwarding, SaaS platforms, or CRM systems is a plus, though training will be provided for the right candidate.

Nice To Haves

Additional languages are considered an asset.

Responsibilities

Identify prospective customers and engage them through social media outreach, sales tools, email campaigns, and phone calls across the North and South American markets.
Coordinate with the sales team to transition opportunities effectively, helping drive revenue growth and customer acquisition.
Leverage our strong industry presence and extensive digital freight technology resources to qualify inbound leads and route them appropriately within the sales organization. Where necessary, you will nurture leads to ensure they are sales-ready before handoff.
Ensure timely engagement with both inbound and outbound leads to build and maintain a healthy sales pipeline.
Demonstrate how our solutions support global freight operations and improve operational efficiency.
Maintain accurate and organized records within our CRM platform, ensuring leads are properly qualified, assigned, and tracked based on geography, product focus, and customer profile.
Effectively present and demonstrate our products, identify customer pain points, and facilitate a seamless introduction to the appropriate sales executive.
Drive new customer acquisition for our eBooking and SaaS solutions, with performance measured against key sales and onboarding metrics.
Help ensure customer accounts are accurately configured within internal systems to support a successful onboarding experience.
Take ownership of your pipeline from initial lead engagement through successful handoff to Sales. Your primary objective will be to engage prospects, qualify opportunities, and schedule high-quality meetings that contribute to successful sales outcomes.