Sales Development Representative
About The Position
Hexmodal automates compliance for healthcare facilities. Our devices and platform run the mandated testing for emergency lighting, exit signs, fire extinguishers, cold storage, room pressure, and leak detection, then produce the reports hospitals need for CMS and Joint Commission surveys. Facilities teams deploy our hardware with no WiFi and no IT involvement, and everything is included in one annual subscription. We serve 180+ US health systems and save healthcare facilities over 800,000 hours of manual compliance work every year. There are roughly 15,000 healthcare facilities managers in the United States. That is a knowable, finite market, and we have a history with most of it. Growth comes from working the accounts showing signs they are ready, which often means someone we spoke to eighteen months ago whose situation has changed since. A facilities director who just failed a survey is a better lead than a stranger. You cover a named list of health systems, paired with an Account Executive who works the same list. Leads reach you from our field marketing team at industry events, from business development, and from the website. You build the rest through your own calls and emails. Our buyers are facility managers, directors of facilities, plant operations leads, safety officers, and VPs of facilities. Most came up through the trades. They answer the phone, and a well-prepared call still works on them. Your job is the first meeting. You book it, run it yourself, and qualify it on budget, authority, need, and timing. The answers go into HubSpot before an Account Executive discovery call gets booked. A discovery call that is held and qualified is the unit you are measured on. The Sales Development Manager coaches you from your call recordings every week. This role is the entry point to our sales team, and our strongest representatives move into Account Executive seats.
Requirements
- Has worked against a daily or monthly target, or competed seriously, and can describe how they kept going through a bad month.
- Makes calls without being pushed and is comfortable hearing no many times a day.
- Applies coaching on the next call.
- Runs a structured conversation: asks follow-up questions, listens, and gets real answers on budget, authority, need, and timing.
- Writes clearly and briefly. Call notes an Account Executive can act on, and emails a facilities director will read.
- Talks to people from the trades as equals, in plain language.
- Researches an account before calling it.
- Keeps HubSpot accurate and follows up on every lead until there is a decision.
- Open to first-time sales hires.
- No degree requirement.
Nice To Haves
- Healthcare, facilities, construction, or skilled-trades exposure, including through family
- Time as an SDR or BDR in a phone-led motion
- Recruiting, hospitality, or retail roles with targets attached
- Competitive athletics
- Trade shows and field events
- HubSpot
Responsibilities
- Book and run the first meeting with potential clients.
- Qualify leads based on budget, authority, need, and timing.
- Enter qualification details into HubSpot.
- Work assigned leads to a decision and disposition them correctly in HubSpot.
- Contact event leads within a specified timeframe.
- Conduct weekly account reviews with your assigned Account Executive.
- Research accounts before calling them.
- Keep HubSpot accurate.
- Follow up on every lead until there is a decision.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
