Sales Development Representative
About The Position
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. What this role is all about As a Sales Development Representative (SDR), you will be the first point of contact for inbound leads at Infobip. Your mission is to respond fast, qualify effectively, and connect prospects with the right Sales or Partnership teams. This role is a key entry point into our commercial organization, with strong exposure to Marketing, Sales, and our platform.
Requirements
- Interest in sales, business development, or B2B tech environments
- Strong communication skills and confidence engaging with customers
- Comfortable working with targets, SLAs, and structured processes
- Organized, data-driven, and detail-oriented
- Curious, coachable, and open to continuous feedback
Responsibilities
- Manage inbound leads for your region, responding within strict SLAs
- Qualify prospects via inbound calls, chat-apps, and contact forms
- Identify customer needs, segment, and vertical early to route leads correctly
- Set up high-quality meetings for Account Executives in Tier 1 and Mid-Market teams
- Maintain accurate lead, account, and activity data in Salesforce
- Verify and enrich lead and account information using approved tools
- Act as a quality checkpoint to ensure leads are ready for sales engagement
- Collaborate closely with Marketing to improve lead quality and conversion
- Continuously learn Infobip products, solutions, and business use cases
Benefits
- Medical, Dental, and Vision insurance
- Basic life insurance
- 401(k) plan participation with company match
- Short-term and long-term disability insurance
- Wellness plan of up to $500/year pro-rated based on hire date
- PTO: Accrual of up to twenty-three (23) vacation days per year
- Accrual of up to nine (9) sick days per year
- Carryover of up to nine (9) sick days annually
- Additional leave time for marriage, relocation, bereavement, and other major life events
- Twelve (12) weeks of paid parental leave
- Participation in employee share ownership plan (ESOP)
- Fourteen (14) paid holidays annually
- A fair compensation aligned with your experience, industry, and market standards
- Performance-driven bonuses
- Regular reviews to support your growth and recognize your contributions
- Flexible work arrangements
- ESOP (Employee Stock Ownership Plan)
- Work-life balance and Well-being
- Special leave days for life’s big moments
- Career mobility
- Internal mobility, upskilling, and mentorship
- Professional development
- Onboarding, mentorship, and training programs
- International mobility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
