Sales Development Representative

Ironwall•Mission Viejo, CA

13d•$50,000 - $70,000•Onsite

About The Position

Are you energized by connecting with people, starting conversations, and turning opportunities into meaningful business relationships? Join our Sales team and help us connect organizations with the privacy protection they need to safeguard sensitive personal information. At Ironwall, we protect the personal information of people who face increased risks online — including judges, law enforcement professionals, elected officials, social workers, healthcare professionals, and other high-risk individuals. As an SDR, you'll be one of the first points of contact for potential customers, helping introduce them to the importance of protecting their personal information and creating qualified opportunities for our Account Executives. This is a foundational sales role where you'll build your skills in prospecting, lead qualification, and consultative selling, while working closely with an experienced sales team and developing toward future opportunities within sales.

Requirements

1+ year of experience in sales, business development, customer service, retail sales, or a similar customer-facing role
Strong communication skills and the confidence to speak professionally with prospects by phone and email
A proactive, competitive, and goal-oriented mindset with a willingness to pick up the phone and make things happen
Strong organization and follow-through, with the ability to manage multiple prospects and priorities
Interest in technology, SaaS, cybersecurity, online privacy, or digital security
Ability to learn quickly, accept coaching, and apply feedback to improve your performance
Comfortable working with CRM systems and technology; Salesforce experience is a plus
A consultative approach to sales — you focus on understanding customer needs and creating value rather than using high-pressure tactics
A team-oriented attitude and willingness to collaborate with Account Executives, Sales, Marketing, and other teams
Professional and confident communication skills in English

Responsibilities

Qualify and nurture inbound leads generated through marketing campaigns and other channels
Execute outbound outreach through phone, email, and LinkedIn to identify and connect with potential customers
Research target industries, companies, and decision-makers to identify new business opportunities
Engage with prospects to understand their needs and determine whether Ironwall's solutions are a potential fit
Schedule qualified meetings and product presentations for Account Executives
Collaborate with Sales and Marketing to improve lead conversion and generate new opportunities
Maintain accurate prospect information and activity in Salesforce CRM
Consistently work toward individual and team sales development goals
Participate in ongoing sales training, coaching, and role-playing to strengthen your skills and develop your sales career