Sales Development Representative (40188)

Young Innovations•,

41d•Remote

About The Position

The Sales Development Representative (SDR) is responsible for driving early-stage customer engagement by identifying, contacting, and qualifying new and underdeveloped accounts. This role focuses on outbound prospecting, re-engaging inactive customers, and generating qualified opportunities to support the Inside Sales team. The SDR plays a critical role in building pipeline and increasing customer activity, while developing the skills necessary to transition into an Inside Sales Representative position. This role is ideal for someone looking to start their career in sales, offering exposure to behind-the-scenes work and client interaction in a fast-paced environment where impact is seen in real time.

Requirements

Bachelor’s degree in business, marketing, or related field preferred
0–2 years of sales, customer service, or related experience
Strong communication and interpersonal skills
Comfortable with high-volume outbound calling and structured outreach
Familiarity with CRM tools (e.g., HubSpot, Salesforce) preferred
Maintain a reliable internet connection
Maintain a productive and distraction-free work environment
Consistent availability during established business hours
High level of self-motivation, organization, and accountability

Nice To Haves

Experience in B2B or inside sales environments
Exposure to lead generation, prospecting, or outbound sales activities
Interest in pursuing a long-term career in sales

Responsibilities

Conduct outbound outreach to new leads, low-activity (D-tier), and inactive/lost accounts
Identify and qualify customer needs, purchasing behaviors, and potential opportunities
Generate new opportunities through cold calling, targeted outreach, and campaign-driven initiatives
Re-engage dormant customers and gather insights on inactivity or churn
Generate qualified opportunities and input sales orders
Support execution of promotional campaigns and targeted outreach initiatives
Collaborate with Inside Sales Reps to align messaging and outreach efforts
Build early-stage relationships with prospective and re-engaged customers
Maintain accurate and up to date records of customer interactions, activities, and opportunities in CRM systems (e.g., HubSpot)
Track outreach efforts and pipeline progress against defined activity and performance metrics
Provide feedback on lead quality, customer trends, and campaign effectiveness
Participate in training, call coaching, and ongoing development programs
Support additional sales initiatives as assigned
Perform other duties as assigned