Sales Development Representative

Personal Computers•Buffalo, NY

36d•Hybrid

About The Position

PCI is looking for a college graduate, career starter, or career changer who wants to learn a valuable profession from the ground up. You will join a collaborative team, receive structured training and regular coaching, practice in a supportive environment, and earn more responsibility as your skills grow. This is consultative selling, not simply delivering a pitch. You will begin by building foundational skills and pursuing opportunities with small and mid-sized organizations, where you can create early wins and help us strengthen repeatable sales processes. As you demonstrate proficiency and confidence, you will progressively participate in larger and more complex client pursuits, including organizations with dedicated IT teams.

Requirements

A bachelor’s degree in any relevant field is preferred, but equivalent education and experience are welcome.
Clear communication, active listening, curiosity, empathy, organization, and follow-through.
Comfort meeting new people, asking questions, and learning from feedback.
The resilience to continue after a “no” without losing professionalism or perspective.
An interest in business, technology, relationships, and continuous learning.
Availability to work primarily from our Buffalo office when not visiting prospects or attending events, and to travel as the role requires.
FLSA Category – Non-Exempt, full-time
Supervisory Responsibility – No
Compensation: $45,000 annual base + commission
Work Environment: Buffalo, NY (Hybrid with travel)
Other Requirements – This position involves significant travel to prospect meetings, trade shows, and conferences, and will require evening and weekend work as needed to close deals.

Responsibilities

Research prospective organizations within your assigned market segments, beginning with small and mid-sized businesses and expanding to larger organizations as your proficiency develops.
Start conversations through phone, email, social outreach, referrals, networking, and events.
Listen for priorities and challenges, document what you learn, and coordinate useful next steps.
Schedule qualified meetings and help create a thoughtful, professional prospect experience.
Use HubSpot to keep prospect activity, pipeline, deal-flow records, notes, and follow-up commitments accurate and current.
Participate fully in training, coaching, team planning, and continuous improvement.
Represent PCI at meetings, trade shows, conferences, and community events.