Sales Development Representative (SDR) - Microsoft Licensing and Renewals

Agile IT • San Diego, CA

5d

About The Position

Agile IT is seeking a high-energy, outbound-focused Sales Development Representative (SDR) to generate pipeline and manage Microsoft licensing renewals. This role is crucial for creating qualified appointments for the sales team by proactively engaging with cold and warm leads. A key responsibility includes contacting customers regarding their Microsoft licensing renewals to understand timing, identify potential risks, and uncover opportunities for expansion. The SDR will also collaborate with the Marketing team to gather insights on customer successes, market trends, and to refine messaging. This is a front-line revenue generation position for individuals driven by hunting, winning, and performance-based compensation.

Requirements

• Motivated self-starter with energy, confidence, and urgency
• Comfortable creating conversations from scratch
• Engaging, personable, and credible with customers
• Hungry to win, learn fast, and earn more through performance
• Curious, coachable, and able to figure things out independently
• Reliable, organized, and known for follow-through
• Customer service experience with a strong focus on excellence
• Excellent written communication skills
• Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High
• Consistent outbound activity, ownership of outcomes, and a team-first mindset

Nice To Haves

• Experience in SDR, outbound sales, renewals, or customer-facing roles preferred
• CRM experience is a plus

Responsibilities

• Prospect into target accounts through outbound calls and emails to book qualified Seller meetings
• Follow up on cold, warm, and Marketing-sourced leads
• Call down licensing renewals to identify renewal timing, risks, and expansion signals
• Prepare Sellers with clear context and meeting notes
• Own the Sales Accepted Lead (SAL) feedback loop and provide actionable input to Marketing
• Identify customer wins, objections, and trends to support case studies and go-to-market collateral
• Maintain accurate CRM data to support pipeline and renewals visibility
• Represent Agile IT with professionalism, energy, and strong written communication

Benefits

• Competitive executive compensation (base salary + commission)
• Comprehensive benefits package (medical, retirement plan, PTO, professional development)
• Mission-driven work that directly strengthens the national security supply chain

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed