Sales Development Representative Manager

TiDB

7h•Remote

About The Position

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth. Role Overview: As the SDR Manager at TiDB, you will lead and develop a high-performing team of Sales Development Representatives responsible for driving top-of-funnel pipeline across our target markets. You will be the bridge between marketing and sales, ensuring your team executes a consistent and effective outbound motion that generates qualified opportunities for our Account Executive team. You will coach, mentor, and grow SDRs while setting and holding the team accountable to activity and pipeline metrics. This is a full-time position with the flexibility to work remotely from anywhere in the continental United States.

Requirements

Bachelor’s degree (or equivalent) or at least five years of relevant sales or business development experience.
Experience as a Sales Development Representative, with a track record of achieving sales quotas.
Proficiency using CRM tooling, and AI applications like Claude, Chat GPT and GoogleNotebook etc.

Responsibilities

Hire, onboard, and develop a team of SDRs, building a culture of accountability, continuous learning, and high performance.
Coach SDRs through regular 1:1s, call reviews, and structured feedback to improve outbound skills, pipeline quality, and quota attainment.
Partner closely with Marketing to align on lead quality, campaign follow-up, and inbound/outbound sequencing strategies.
Collaborate with Account Executives and Sales leadership to ensure smooth handoffs, tight feedback loops, and strong pipeline conversion.
Own team KPIs including activities, meetings booked, pipeline generated, and conversion rates; report weekly, monthly, and quarterly results to Sales and Demand Generation leadership.
Build and iterate on outbound playbooks, messaging frameworks, and sequences using approved marketing assets and data-driven insights.
Manage and optimize the SDR tech stack including Salesforce, Outreach, HubSpot, ZoomInfo, and LinkedIn Sales Navigator to maximize team productivity.
Develop and refine ideal customer profiles and target account lists in collaboration with Marketing and Sales leadership.
Drive a culture of experimentation across multi-channel outbound motions (email, phone, LinkedIn, events) to continuously improve engagement and conversion rates.
Ensure CRM hygiene and data accuracy across the team; establish standards for activity tracking and reporting in Salesforce and Outreach.
Identify emerging market opportunities and refine targeting strategies to ensure the team is focused on the highest-value prospects.
Build career development paths for SDRs and actively support their growth into Account Executive or other senior roles within the organization.
Report to the Director of Demand Generation with weekly, monthly, and quarterly team activities, results, and strategic recommendations.