Sales Development Representative

HUMAN • New York, NY

2d

About The Position

HUMAN is redefining the traditional SDR function. This is not a high-volume, task-based role focused on sending emails and qualifying inbound leads. Instead, this position is designed for a more strategic, analytical, and growth-oriented individual who wants to operate as a true business partner to Sales.
As a Sales Development Representative (SDR), you will be responsible for managing the full sales cycle—discovery through close—for approved inbound accounts that may not be our Ideal Customer Profile (ICP), as well as executing controlled coordinated outbound and follow-up activities on select leads and accounts that are in the Ideal Customer Profile (ICP). You’ll work alongside AI-powered tools and data-driven insights to execute highly targeted campaigns, while developing the foundational skills needed to grow into an Account Executive role. You will work closely with Sales Engineers, Field Sales, Marketing Ops, and RevOps to drive pipeline growth and conversion. Your current reporting structure remains a direct line into RevOps and a matrixed report into Sales.
This is an opportunity to step into an elevated SDR role—one that emphasizes thinking, planning, and execution over volume, and offers a clear path for career advancement within a high-performing sales organization.

Requirements

• Demonstrated success managing discovery calls and qualification independently
• Experience using Salesforce and sales enablement tools (Salesforce, Groove, 6Sense, LinkedIn Sales Navigator, Mindtickle, ZoomInfo, Clari, Gong)
• Organized; metrics and outcome driven
• Strong written and verbal communication skills
• Highly coachable and resilient
• Confident engaging Director- and VP-level stakeholders
• Comfortable discussing technical solutions and collaborating with SEs

Responsibilities

• Own the entire sales cycle for approved non-ICP inbound leads—from qualification and discovery through quoting and close.
• Build and execute daily, weekly and monthly measurable value added activity that drives conversions and closed opportunities.
• Qualify and respond to inbound marketing-qualified leads (MQLs) with appropriate routing logic.
• Execute controlled outbound engagement with unassigned ICP accounts as designated by Leadership.
• Conduct discovery calls and needs assessments using HUMAN’s ICP framework and qualification methodologies.
• Partner with Sales Engineers (SEs) to deliver tailored value propositions and quotes to non-ICP prospects.
• Maintain pipeline hygiene and forecast accuracy in Salesforce.
• Support event/webinar follow-up and registration conversion campaigns.
• Work cross-functionally with Enablement, RevOps, and Marketing Ops to continuously improve processes.

Benefits

• comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed