Sales Development Representative

OUTCOMES OPERATING INC

23h•Remote

About The Position

The Sales Development Representative (SDR) position will focus on generating new business opportunities through selling Outcomes solutions into single to multiple store retail pharmacies. The SDR shall travel to client locations to conduct Quarterly Business Reviews for key clients to understand the client’s business and determine which solutions would be of value to such client. The SDR will be responsible for developing new business opportunities in the existing base to grow the Outcomes client base and market share while achieving monthly/quarterly/annual quota targets. Accounts will include new prospects and existing accounts. This role will also work collaboratively with product and implementation to ensure coordinated execution.

Requirements

Strong understanding of Pharmacy Segment and healthcare IT solutions.
Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Ability to travel as needed to client sites and industry conferences.
Keen understanding of the Pharmacy space
Strong healthcare information technology industry, regulatory, and product knowledge
Commitment to continuous education
Proven negotiation and presentation skills
Working knowledge of Salesforce and CRM usage
Exceptional written and verbal communication skills are required
Change agent across verticals, being agile in an ever-changing industry. Help facilitate and adopt change internally and externally.
Ability to prioritize and manage multiple high priority projects simultaneously.
Strong delegation skills (internal and external)
Accountability driver (internal and external)
Adapt to modernization of tools to communicate with clients.
Ability to identify upsell/cross-sell opportunities.
Domestic and/or International, up to 25% Travel
Minimum years of work experience: 3 years in healthcare technology sales, with a proven track record of exceeding sales targets.
Minimum level of education or education/experience: Associates or equivalent work experience in business, or a related field
Frequent sitting in stationary position at a desk
Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
Occasional twisting of body
Occasional reaching by extending hands and arms in any direction
Occasional lifting, pulling, or pushing
Work in a fast-paced environment

Responsibilities

Prospecting: Identify and generate new leads through various channels of new prospects and existing clients, including cold calling, lead generation, campaigns, and social media outreach
Qualifying: Assess potential leads to determine their fit with the company's target market and products/services
Complex Sales Cycle Management: Manage the sales process from initial contact to closing, ensuring timely follow-up and addressing customer inquiries. Manage multiple stages involving multiple products and multiple decision-makers
Product Knowledge: Develop an understanding of Outcomes products and services to effectively communicate their value to customers
Competitive Analysis: Stay informed about industry trends and competitor activities
CRM Management: Utilize Salesforce to track leads, opportunities, sales forecast and customer interactions
Team Collaboration: Work closely with other team members, including Sales Management, Sales Operations, and Marketing to achieve sales goals
Travel: Conduct and present Quarterly Business Reviews (QBRs) to top 15% of assigned clients. QBRs are to be presented at client locations and should address and summarize performance metrics, identifying opportunities for improvement, and addressing client needs and concerns.

Benefits

Medical, Dental and Vision Plans
Voluntary Benefits
HSA & FSA
Fertility & Family Planning Benefits
Paid Parental Leave
Adoption Assistance Program
Employee Resource Groups
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
Corporate Wellness Program
401k Employer Match & Roth Option Available – immediate eligibility