Sales Development Representative (Inbound)

Retell AI•Redwood City, CA

1d•$120,000 - $130,000•Onsite

About The Position

We’re looking for an Inbound Sales Development Representative to help scale and optimize Retell AI’s inbound pipeline engine. You’ll be one of the first touchpoints for companies evaluating Retell and play a critical role in how inbound demand gets qualified, routed, and converted into pipeline. You’ll work closely with the VP of Revenue and Account Executives to ensure a high-quality customer experience across every inbound interaction.

Requirements

You’re naturally high-energy and enjoy interacting with people throughout the day
You have prior customer-facing experience in hospitality, retail, service, support, or sales environments
You communicate clearly, ask thoughtful questions, and actively listen
You stay organized under volume and consistently follow through on details
You’re comfortable operating in fast-paced environments with evolving processes
You learn quickly and are excited to understand technical products deeply
You want to grow rapidly in a high-performance startup environment with meaningful ownership

Responsibilities

Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn
Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments
Schedule discovery and demo calls for account executives
Maintain clean, accurate CRM hygiene across all prospect interactions and stages
Develop strong product knowledge and confidently communicate Retell’s value proposition
Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
Track performance against qualified meetings, opportunities created, and pipeline contribution