About The Position

The Virtual Demand Center is one of Cisco’s fastest-growing sales and marketing teams, serving as the talent engine for Cisco Sales & Marketing. This diverse and motivated team consistently delivers profitable growth, contributing significantly to Cisco's overall sales strategy. Joining this team means gaining a deep understanding of Cisco’s solutions and customers surrounded by and learning from top industry professionals. You'll be inspired by continuous enablement and coaching, setting you up for both immediate and future success within a dynamic environment. As a Sales Development Representative, you will directly manage inbound inquiries across various channels, generating qualified opportunities from inbound demand to drive significant pipeline growth for Cisco. You will partner with internal sales teams and Cisco partners to progress these qualified opportunities, directly impacting revenue generation and market expansion. Your role involves enhancing lead management processes to improve conversion to opportunity efficiency and ensuring data integrity across critical systems contributing to operational excellence. Additionally, you will uncover new revenue opportunities through up-sell and cross-sell identification, making a tangible impact on Cisco's financial success and market reach.

Requirements

  • Completion within the past 3 years of a Bachelor's degree program + 2 years of relevant sales experience or Master’s degree program + 0 years of relevant experience.
  • Fluent in English.
  • Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.

Nice To Haves

  • 1-2 years of sales and/or lead-generation experience in a high-tech or SaaS company.
  • Passion for innovative technology and ability to quickly learn new IT software products and understand business-critical solutions.
  • Curious and enjoys solving complex problems.
  • Understands the importance of adapting communication style effectively to different audiences.
  • Thrives in a team environment and utilizes identified standard processes.
  • Continuously seeks and integrates feedback to foster growth, change, and a positive work environment.

Responsibilities

  • Directly manage inbound inquiries across various channels, generating qualified opportunities from inbound demand to drive significant pipeline growth for Cisco.
  • Partner with internal sales teams and Cisco partners to progress these qualified opportunities, directly impacting revenue generation and market expansion.
  • Enhance lead management processes to improve conversion to opportunity efficiency.
  • Ensure data integrity across critical systems contributing to operational excellence.
  • Uncover new revenue opportunities through up-sell and cross-sell identification.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with a Cisco matching contribution
  • Paid parental leave
  • Short-term disability coverage
  • Long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • Flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • Up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • Annual bonuses (for non-sales roles)
  • Performance-based incentive pay on top of their base salary (for sales plans)
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