Sales Development Representative I (Full Time) - United States (Virtual Demand Center)

Cisco

9d•Remote

About The Position

The Virtual Demand Center is one of Cisco’s fastest-growing sales and marketing teams, serving as the talent engine for Cisco Sales & Marketing. This diverse and motivated team consistently delivers profitable growth, contributing significantly to Cisco's overall sales strategy. Joining this team means gaining a deep understanding of Cisco’s solutions and customers, surrounded by and learning from top industry professionals. You'll be inspired by continuous enablement and coaching, setting you up for both immediate and future success within a dynamic environment. As a Sales Development Representative, you will directly manage inbound inquiries across various channels, qualifying leads to drive significant pipeline growth for Cisco. You will partner with internal sales teams to progress these qualified leads, directly impacting revenue generation and market expansion. Your role involves enhancing lead management processes to improve conversion efficiency and ensuring data integrity across critical systems, contributing to operational excellence. Additionally, you will uncover new revenue opportunities through up-sell and cross-sell identification, making a tangible impact on Cisco's financial success and market reach.

Requirements

Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience. Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
Inbound/ outbound sales and/or lead-generation experience in a high-tech or SaaS company.
Fluent in English.
Able to legally live and work in the country of application without visa support or sponsorship.

Nice To Haves

Passion for innovative technology and ability to quickly learn new IT software products and understand business-critical solutions.
Curious and enjoys solving complex problems.
Understands the importance of adapting communication style effectively to different audiences.
Thrives in a team environment and utilizes identified standard processes.
Continuously seeks and integrates feedback to foster growth, change, and a positive work environment.

Responsibilities

Directly manage inbound inquiries across various channels, qualifying leads to drive significant pipeline growth for Cisco.
Partner with internal sales teams to progress these qualified leads, directly impacting revenue generation and market expansion.
Enhance lead management processes to improve conversion efficiency.
Ensure data integrity across critical systems, contributing to operational excellence.
Uncover new revenue opportunities through up-sell and cross-sell identification.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short-term disability coverage
Long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
Flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses (for non-sales roles)
Performance-based incentive pay on top of their base salary (for sales plans)
Grants of Cisco restricted stock units