Sales Development Operations Manager

Amprius Technologies, Inc.•Fremont, CA

About The Position

The Salesforce Sales Development Operations Manager will play a critical role in scaling Amprius’ top-of-funnel execution by owning and optimizing Salesforce to support SDR prospecting, lead qualification, routing, and early-stage pipeline creation. The ideal candidate combines hands-on SDR experience with deep Salesforce expertise (Sales Cloud administration, reporting, dashboards, and automation). You will partner with Sales and Ops leadership to standardize workflows, improve data hygiene, and deliver reliable performance insights across UAV, LEV, aerospace/defense, and consumer electronics markets.

Requirements

4+ years of experience in Salesforce administration, Sales Operations, or Revenue Operations (B2B environment)
1+ years of prior SDR/BDR experience (or equivalent hands-on responsibility for SDR workflows and KPI ownership)
Advanced Salesforce proficiency including Lead Management, Campaigns, reporting and dashboard development (standard and custom report types), security model, and data management
Strong automation skills (Salesforce Flow preferred) and ability to translate sales process requirements into scalable configuration
Hands-on proficiency with common SDR prospecting and engagement tools and workflows (e.g., Outreach/Salesloft, HubSpot, Apollo/ZoomInfo, LinkedIn Sales Navigator)
Advanced Microsoft Excel skills, including pivot tables, XLOOKUP/VLOOKUP, conditional logic, and data visualization
Strong analytical, organizational, and stakeholder management skills with high attention to detail
Bachelor’s degree in business, marketing, data analytics, or related field preferred (Salesforce Admin certification strongly preferred)

Nice To Haves

Experience supporting high-growth sales organizations, ideally in energy storage, aerospace, defense, mobility, or consumer electronics
Experience with common SDR tech stacks and data tools (e.g., Outreach/Salesloft, HubSpot, Apollo/ZoomInfo, LinkedIn Sales Navigator, DemandTools)
Project or program management experience (preferred), including leading cross-functional CRM and sales process initiatives from requirements through rollout, training, and adoption
Familiarity with account-based selling, territory planning, and pipeline attribution (sourced vs influenced)
Exposure to startup or scaling technology companies with evolving processes and a bias for action

Responsibilities

Own and optimize Salesforce for SDR and early-funnel workflows (Leads, Contacts, Accounts, Opportunities, Campaigns)
Design and maintain lead lifecycle management, including routing/assignment rules, queues, SLAs, and handoff processes
Create, build, and maintain Salesforce dashboards and reporting (standard and custom report types, Lightning dashboards) to track SDR and early-funnel KPIs (activity, conversion, meetings set, and pipeline sourced)
Maintain data integrity (field standards, deduplication, enrichment, imports/exports) and enforce CRM governance
Configure and improve automations (Flow, validation rules, approvals) to reduce manual work and increase compliance
Administer, troubleshoot, and serve as a power user for integrations with prospecting and engagement tools (e.g., LinkedIn Sales Navigator, Apollo/ZoomInfo, HubSpot, Outreach/Salesloft)
Partner with Sales leadership on account segmentation, territories, ICP targeting, and outbound campaign execution
Develop training materials, SOPs, and enablement to drive consistent SDR adoption and CRM best practices
Provide day-to-day Salesforce support for SDRs and Sales users; proactively identify and resolve process bottlenecks

Benefits

Comprehensive compensation package includes base salary + RSUs.
Health benefits include medical, dental, vision coverage.
Medical options available for both HMO and PPO plans with Kaiser and United Healthcare.
Medical plan available that are 100% covered by employer.
Employer-funded Health Reimbursement Account (HRA).
HSA compatible Medical Plan, FSA options.
Life and AD&D, Short & Long-term Disability, Employee Assistance Program, Mental Health support.
Voluntary Coverage Package to support your wellness goals.
Pet Health Insurance (Dogs & Cats)
Traditional and Roth 401(k).
Generous Vacation Leave starting with 3 weeks of annual accrual.
10 paid holidays.
Sick time off.
Cell phone reimbursement for $50/month