Sales Development Manager

FinQuery•Atlanta, GA

About The Position

The Sales Development Manager leads a global team of Sales Development Representatives (SDRs) focused on outbound pipeline generation to achieve FinQuery's revenue goals. This role is responsible for SQL attainment, pipeline contribution, and ensuring SDRs meet performance standards through coaching, clear expectations, and data-driven management. The Manager collaborates with Sales, Revenue Operations, Marketing, Sales Enablement, and Learning and Development to enhance outbound effectiveness and team performance.

Requirements

Ability to manage, coach, and develop a high-performing outbound SDR team across global markets.
Ability to design and execute outbound prospecting strategies, playbooks, and messaging frameworks in a B2B SaaS environment.
Strong coaching ability in cold calling, objection handling, and outbound message refinement.
Ability to analyze pipeline metrics and activity data to draw actionable insights for senior leadership.
Ability to manage underperformance directly and drive individual and team accountability to defined targets.
Strong understanding of modern outbound sales development techniques and sequencing strategies.
Ability to evaluate and drive team-wide use of AI-enabled tools and automation.
Proficiency in HubSpot or equivalent CRM and working knowledge of sales engagement platforms like Salesloft or Outreach.
Ability to partner cross-functionally with departments including Revenue Operations, Marketing, and Sales Enablement.
Ability to build and maintain pipeline forecasts and contribute to revenue reporting with high accuracy.
Strong organizational and prioritization skills to manage multiple initiatives simultaneously across a global team.
Ability to serve as a subject matter contributor to SDR onboarding and development content.
Minimum of 10 years of related experience with a Bachelor's degree, or 8 years with a Master's degree.
Two or more years of experience managing an outbound SDR or BDR team in a B2B SaaS environment.
Four or more years of experience in sales development, pipeline generation, or related go-to-market roles.
Experience leading teams in a structured, high-volume outbound environment.

Nice To Haves

Experience working with global teams across multiple geographies and time zones.

Responsibilities

Manage, develop, and retain a global team of 7–8 Sales Development Representatives focused exclusively on outbound pipeline generation.
Conduct hiring, performance management, and development conversations, ensuring team members have clear goals and regular feedback.
Deliver consistent, data-driven 1:1 coaching to SDRs on outbound prospecting, cold calling, objection handling, and message refinement.
Conduct regular call reviews and monitor individual activity benchmarks as leading indicators of pipeline health.
Track and report on SQL volume, pipeline generated, SDR quota attainment, conversion rates, activity levels, and new hire ramp time.
Present performance analysis and recommendations to Sales leadership on a regular cadence.
Own the SDR team's pipeline forecast across global markets and partner with Revenue Operations to maintain performance dashboards.
Identify shortfalls early and proactively communicate pipeline risks and opportunities to Sales leadership.
Establish and continuously optimize the team's outbound prospecting strategy across target accounts and verticals.
Translate strategy into rep-level playbooks, messaging frameworks, and account prioritization guidance.
Drive adherence to defined outbound methodology, CRM hygiene standards, and data accuracy practices across the global team.
Collaborate with Marketing, Product Marketing, and Demand Generation to align outbound strategies with active campaigns.
Partner with Sales Enablement and Learning and Development to ensure onboarding and training content reflects current team needs.
Identify, evaluate, and drive adoption of AI-enabled tools and automation across the SDR team's outbound workflows.
Ensure consistency of performance standards, outbound methodology, and team culture across geographies and time zones.
Partner with Talent Acquisition to recruit and hire SDRs while maintaining a talent pipeline for growth and backfill needs.
Conduct all business in accordance with FinQuery policies and procedures.