SALES DEPARTMENT DELVIERY COORDINATOR

A-1 Auto Service Inc • New Haven, CT

31d • Onsite

About The Position

The Sales Department Delivery Coordinator manages the customers delivery expectations and the vehicle handover process, acting as a liaison between the sales, finance, and service departments. They ensure all paperwork is finalized, the car is prepped, and the buyer is educated on the vehicle's features, thereby driving customer satisfaction and dealership loyalty.

Requirements

• Prior Automotive Experience is preferred
• A warm, outgoing personality with strong interpersonal and relationship-building skills to provide a memorable "Apple Genius" style experience.
• Deep understanding of modern vehicle software, digital interfaces, and dealership management software (DMS).
• Strong multitasking abilities to manage multiple vehicle deliveries, paperwork tracks, and follow-ups daily.

Responsibilities

• Verifies that all sales documentation, warranties, and financing (F&I) paperwork are completed, signed, and scanned to the central billing office.
• Supervises vehicle detailing and ensures any ordered accessories are properly installed and operational before the customer arrives.
• Personalizes the delivery by walking the customer through the vehicle's technology, settings, and safety features.
• Coordinates with sales managers and service departments to schedule exact delivery times and resolve any funding or documentation delays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed