Sales Data Entry Specialist

Valley Forge & Bolt Mfg • Phoenix, AZ

20d • Onsite

About The Position

This role involves managing sales data entry, customer interactions, and order processing. The specialist will handle quotes, understand customer needs, resolve issues, and assist with product selection. Responsibilities include outbound calling for follow-ups, maintaining customer relationships, and learning about industry products and competitors. This is a safety-sensitive position with a primary work environment in the office and secondary exposure to the production floor, which may require leading tours and wearing personal protective equipment. The role also involves assisting machine operators with process flow understanding and maintaining safety awareness. Physical requirements include lifting up to 30 lbs, operating office equipment, and the ability to sit for prolonged periods with occasional walking and stooping.

Requirements

• HIGH ATTENTION TO DETAIL & ORGANIZATION REQUIRED
• 2-5 years' experience in sales of technology/engineered/manufactured products
• A positive attitude along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners
• Must be persistent, action-oriented, results-driven and self-motivated
• Excellent written and verbal communication skills.
• Strong organizational skills, ability to set priorities and meet deadlines.
• Experience using Customer Relationship Management software, Microsoft Office applications, and ERP systems

Nice To Haves

• Inside sales experience serving international customers and coordinating export documentation preferred
• Experience working for or with a manufacturer or manufacturer's representative preferred
• Experience using Visual ERP systems

Responsibilities

• Complete and respond to quotes per customer request
• Apply strong interpersonal skills via phone and email, to engage and understand customers' true needs and offer optimal solutions
• Respond in a timely and accurate manner to all incoming tasks and outbound activities and resolve issues.
• Enter received orders
• Provide applications and product selection assistance to customers
• Regular outbound calling for follow-up on quotes, opportunities, and leads
• Maintain account relationships with key decision-makers' at assigned accounts and cultivate long-term relationships
• Learn about the industry and competitors' products, services, and capabilities
• Other duties as needed or required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed