Data Entry Specialist

APALACHEE CENTER INC•Tallahassee, FL

4d•Onsite

About The Position

The CPI Trainer is responsible for delivering Crisis Prevention and Intervention (CPI) training to new and current employees while ensuring training practices align with organizational policies, safety standards, and established CPI guidelines. This position works closely with inpatient programs and other departments to strengthen staff knowledge and competency in crisis prevention, de-escalation, and safe intervention techniques. The CPI Trainer also reviews crisis-related events, maintains accurate training records, supports ongoing staff development, and assists with patient interventions when needed. The ideal candidate is an effective instructor and communicator who can engage employees in a learning environment, demonstrate CPI techniques, evaluate training needs, and promote safe and effective crisis prevention practices throughout the organization.

Requirements

Strong instructional, presentation, and training facilitation skills.
Ability to effectively teach both classroom-based and hands-on training.
Strong verbal and written communication skills.
Ability to assess training needs and develop appropriate educational materials.
Ability to analyze and apply applicable regulations, policies, procedures, and safety standards.
Strong organizational, documentation, and recordkeeping skills.
Ability to evaluate crisis situations and support appropriate intervention strategies.
Ability to work collaboratively with employees, supervisors, managers, and interdisciplinary teams.
Proficiency with Microsoft Office applications, including Word and Excel; experience with Access or similar database systems is preferred.
Ability to manage multiple responsibilities and maintain attention to detail in a fast-paced environment.
Bachelor’s degree from an accredited college or university preferred. Relevant professional training or work experience may substitute for the preferred bachelor’s degree on a year-for-year basis.
Proficiency in Microsoft Word and Excel is required; experience with Microsoft Access or similar database systems is preferred.
Previous experience with Learning Management Systems (LMS), data entry, training administration, Human Resources, or administrative support is preferred.
Must possess and maintain a current, valid driver’s license.
Must maintain Apalachee Center Designated Auto Driver status, as applicable.
Strong organizational and time-management skills.
Excellent attention to detail and a high level of accuracy.
Ability to manage multiple assignments, establish priorities, and meet deadlines.
Ability to exercise sound judgment and work independently with minimal supervision.
Strong data entry, documentation, and recordkeeping skills.
Ability to understand and follow established policies, procedures, rules, and regulations.
Strong written and verbal communication skills.
Ability to prepare professional business correspondence, reports, forms, and other documents.
Professional telephone, email, and office etiquette.
Ability to collect, organize, review, maintain, and report data accurately.
Ability to organize and maintain files, records, certifications, training documentation, and other materials.
Strong interpersonal and customer service skills.
Ability to interact professionally and tactfully with employees, supervisors, patients, healthcare professionals, and members of the public.
Ability to perform routine and repetitive administrative tasks accurately and consistently.
Ability and willingness to learn medical, behavioral health, training, and technical terminology.
Ability to maintain confidentiality and appropriately handle sensitive employee and organizational information.
Knowledge of general office practices, administrative procedures, and recordkeeping systems.
Knowledge of methods and procedures for maintaining, processing, retrieving, and managing records and documentation.
Working knowledge of computers, Microsoft Office applications, databases, and electronic recordkeeping systems.
Ability to learn and effectively utilize agency-specific software, databases, and Learning Management Systems.

Nice To Haves

Experience with Access or similar database systems is preferred.
Previous experience with Learning Management Systems (LMS), data entry, training administration, Human Resources, or administrative support is preferred.
Bachelor’s degree from an accredited college or university preferred.
Relevant professional training or work experience may substitute for the preferred bachelor’s degree on a year-for-year basis.
Experience with Microsoft Access or similar database systems is preferred.

Responsibilities

Conduct CPI training for new and current employees using appropriate instructional methods and approved training techniques.
Develop, coordinate, and facilitate training programs based on identified staff and organizational needs.
Provide instruction and practical demonstrations to strengthen employee competency in crisis prevention, de-escalation, and intervention techniques.
Evaluate employee understanding and performance during training activities.
Assist with identifying opportunities for additional education, coaching, and staff development.
Assist with patient interventions during crisis situations using approved CPI techniques and established agency procedures.
Review and evaluate Code Green events to identify opportunities to improve prevention, de-escalation, and intervention practices.
Promote strategies designed to reduce crisis situations and enhance the safety of patients and employees.
Document crisis-related events and interventions accurately and in accordance with established protocols.
Maintain accurate and up-to-date records of CPI training, certifications, attendance, and completion requirements.
Track employee CPI training status and assist with identifying upcoming or outstanding training requirements.
Prepare reports related to CPI training, crisis management, and safety initiatives as requested.
Ensure training documentation is completed accurately and maintained in accordance with agency requirements.
Collaborate with Human Resources, Training & Staff Development, inpatient leadership, supervisors, and other departments to support agency-wide crisis prevention initiatives.
Assist with evaluating current practices and identifying opportunities to strengthen the implementation of Crisis Prevention and Intervention models.
Provide guidance and support to staff regarding appropriate CPI practices and techniques.
Participate in special projects and other training or safety-related initiatives as assigned.